Morson Technical Services

Morson Technical Services (MTS) provide bespoke Whole Workforce Solutions designed to meet our customer’s requirements

Morson Technical Services has provided innovative workforce solutions to our clients for more than 25 years. Our first workforce solution was in 1998, providing a Merlin helicopter fleet logistics and warehouse capability for Leonardo Helicopters and the MOD, at RNAS Culdrose.

Our primary solution is to provide teams of skilled staff, working under the direction of the client. The staff are permanently employed by Morson to facilitate their development and encourage retention. The dedicated Morson HR team is ideally based on-site to provide local administrative support for the client and the staff , and to provide line managers with guidance and support to manage the staff effectively enabling the customer to focus on output and delivery. Our agile approach and experience also enables us to manage the peaks and the troughs of activity.

Danny Rice - UK Customer Support for Leonardo Helicopters

The HR team engage with the staff to empower and support them to provide the best possible service to the client.

Our model enables staff to transfer from Morson to the customer if the activity becomes core business or there is a development opportunity.

Conversely, our model enables customer staff to be transferred to Morson if the actvitiy is non core activitiy or the customer is looking to reduce the overhead cost.

Our model enables the customer to retain ownership of activities, rather than fully outsource, where they have the experience, infrastructure and processes to deliver and are looking for a partner to grow and develop the workforce.

Key ingredients of our solution

The main elements of our solutions are:

Initial scope of solution: numbers required and timing, training, employed or contractor solution

Support customer with fully costed solution to win new work

Extensive and successful TUPE experience

Training and development is critical in today’s market. The Morson Pathfinders Training Academy to generate new local talent in partnership with local education and training establishments.

Recruitment and selection of staff with support from Morson Talent

Set up on-site HR support to provide local service to employees and customers throughout the contract, with HR policy and process in place to ensure optimum productivity and efficiency of capability

Employee communication and engagement to create an enjoyable place to work

Types of solution

Output-based KPIs

Teams of employed Morson staff, that include middle managers working to specified goals set by the customer. The contract service level agreement and key performance indicators will be based on achievement of an operational output.
People-based KPIs

As above but the contract will be based on ensuring availability and quality of staff as opposed to final deliverables and outputs.
Short term labour solutions for surge or interim requirements

For surge or interim requirements, these teams are normally contract staff, who are supported by a regional MTS office. These teams will be a fixed number and grade delivered to a customer on a daily/weekly basis. They will be managed by the customer