We have a very exciting opportunity for a Scheduler/Planner to join a well-established facilities management company based out of offices in Enfield. Duties are to include: Responsibility for the service delivery of engineer activities on client site, in accordance with current policies and procedures Plan, optimise and control the day-to-day activities of a defined regional group of engineers Ensure that all calls logged are responded to effectively to achieve SLA Responsibility for engineering utilisation to drive productivity Identify and capture operational issues, and contribute to finding resolutions for these Ensure that all data and records are accurate and kept up to date, with appropriate notes on the system, with call statuses updated Ensure that all engineering times are populated along with complete and accurate paperwork before progressing call, following up promptly on any missing or inaccurate paperwork, or call times Ensure the engineer time sheeting process is undertaken daily, resolving issues as required in a timely manner Follow the defined escalation procedures, escalating where required on issues and procedures not being adhered to To work in close cooperation with other team members to maintain and improve the productivity and quality of service Contribute to improvement projects as required Any other duties as required by the Operations Manager The right candidate will be: Well-organised and able to follow defined processes Customer focused with a strong sense of quality and a desire for delivering Service Excellence Excellent influencing skills able to manage the day-to-day activities of a group of Engineers Excellent commercial awareness and the ability to operate effectively in a pressurised scheduling environment Attention to detail Practical knowledge of Microsoft packages - Word, Excel, Outlook etc. Able to work independently as well as within a team Good communication skills Ability to prioritise and effectively manage workload Please contact Scarlet Wilson on 01617071516 for more information.
General Operative (Construction)Suffolk, England
Morson International are pleased to be working with a Client who currently have a requirement for a Site General Operative. Your role will consist of, but will not be restricted to the following: Job Description Responsible for keeping the site tidy, looking after tools and equipment. Maintaining the welfare/site office is of a high standard. Arrange and sort Site Signage, fencing off work areas. Assisting with Site Mechanical duties as and when required. Setting up and flushing pipework and over pumping. Preparing areas in readiness for handover. Controlling waste skips and general waste on site. You will be compliant with any RAMS and ensure compliance with Permit to Work procedures Performing any other site duties as and when required by Management. Person Specification The ideal candidate will have a good level of Construction site experience, preferably within the Water industry, although not essential. You will be able to work as part of a team and follow instruction Have a practical hands-on approach and be a good communicator especially with Site Management. Be aware of any Health and Safety issues that arise and alert to the Site Management. be aware of any near misses/close calls and provide accurate feedback to Site Management. Attend all site briefings, forums and tool box talks. The candidate will hold a EUSR (Blue Card) and CSCS Card Duration: Location: Near Diss Hours: Monday to Friday For more information regarding this position please contact the Leiston team on 01728 832862.
ReceptionistLeeds, West Yorkshire
We require the assistance of an experienced receptionist for a contract based at a construction company in Leeds. Duties are to include: Meeting and greeting clients. Booking meetings. Arranging couriers. Keeping the reception area tidy. Answering and forwarding phone calls. Screening phone calls. Sorting and distributing purchase orders. The right candidate will have previous administration/receptionist experience. Please contact Scarlet Wilson on 01617071516 for more information.