Service Transition Manager

Service Transition Manager - £500-£550 per day - Outside IR35 - Primarily remote with occasional attendance to an office in Derby - 9 months initial contract.

Job Description:
My client is seeking a highly skilled and experienced Service Transition Manager to lead their Transition & Release Management processes.

The successful candidate will play a critical role in ensuring the smooth and efficient transition of services and the successful release of software solutions. This role requires a deep understanding of ITIL processes, exceptional experience in Transition & Release Management, and a strong background in software delivery and process improvement.

Key Responsibilities:

• Develop, implement, and maintain Cross-Delivery Transition & Release Management.
• Ensure adherence to recommended best practices for Transition & Release Management across secure and reliable service platform solutions (on-premise, cloud, PaaS, SaaS, etc.).
• Lead the planning, coordination, and execution of service transitions and software releases, ensuring minimal disruption to services.
• Collaborate with cross-functional teams to deliver high-impact, high-value business outcomes.
• Continuously improve processes to enhance efficiency, reliability, and security of service transitions and software releases.
• Provide leadership and guidance on ITIL processes, particularly focusing on Transition & Release Management.
• Monitor and report on the effectiveness of Transition & Release Management processes, implementing improvements as necessary.

Qualifications:

• Excellent knowledge and experience with ITIL processes, especially Transition & Release Management.
• Proven experience in developing, implementing, and maintaining Transition & Release Management Information Systems.
• Demonstrable experience in best practices for Transition & Release Management across various service platform solutions.
• Significant experience in software delivery and process improvement.
• Successful track record of delivering high-impact business outcomes across enterprise software initiatives.
• ITIL or similar qualification in Service Management.

Skills and Attributes:

• Strong leadership and project management skills.
• Excellent communication and collaboration abilities.
• High attention to detail and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proactive approach to identifying and mitigating risks.