Technical Coordinator

The Technical Coordinator position is a vital role within Business Operations, responsible for supporting the office environment and the people within it. You will undertake a range of specialist duties that are specific to support a department and is expected to work professionally and efficiently, liaising with internal and external stakeholders.

You will be an experienced administrator with a comprehensive understanding of the systems, processes and procedures of the Department. The role is working fully on site in a customer facing role.

Duties will involve;

- Supporting an office in all aspects of facilities and day to day enquiries.
- Provide efficient, responsive support to our employees.
- You will be required to work on site in a customer facing role.
- Liaise with IT department to raise requests and office requirements.
- Provide support to the onsite SHE support and liaising with the HS&E Advisor to ensure compliance within the office.
- Point of contact for the Service Provider for any day to day maintenance work both routine and reactive.
- Utilise relevant management systems, making sure all budget and spend is recorded.
- Manage and oversee visitor access.
- Manage a shared email inbox and ensure all enquiries are dealt with efficiently.
- Support the on boarding process of new starters.
- Provide support to Regional offices and teams when required
- Support the capability development of the Business Support Function by providing on the job training to new team members around specific tasks.
- Demonstrate a cost effective approach to office management by providing cost challenge where appropriate and highlight areas of concerns.

Skills required

The jobholder will have developed administrative skills:
- Ability to extract, analyse and manipulate data and format to meet customer requirements
- Utilise relevant management systems, ensuring data is safely recorded and stored
- Attend, contribute and participate in weekly meetings.
- Comprehensive knowledge of all Microsoft Office software.
- Good working knowledge of relevant Company IT systems.
- Experience of using digital communications mediums.
- Good problem-solving skills including making straightforward judgements by analysing information and selecting appropriate solutions
- Good planning and organisational skills SMART (Specific, Measurable, Achievable, Realistic and Timed) time management skills.
- Will need to be able to confidently liaise with robust and sometimes challenging contacts.
- Able to effectively articulate information in a logical and concise way that is appropriate to the intended audience.
- Able to manage own workload and recognise the importance of team working.

Qualifications

- Significant experience in providing an administrative service.
- Good standard of general education.
- Apprenticeship in Business Administration Level 3 or equivalent.

Morson is acting as an employment business in relation to this vacancy.

Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control