Connected Car Data Analyst (839)

Connected Car Data Analyst (839)
Cranfield
£18.01p/h

We are recruiting a Connected Car Data Analyst for one of our automotive clients based in Cranfield.
You will be working for a globally recognised automotive company. This is a long-term contract role. The contract is on an ongoing basis a may run for several years.

Key Responsibilities of the Connected Car Data Analyst:

• Use ticket management tools to understand the service requests raised by design team and take necessary actions.
• Monitor the incident tickets in the incident management system and track them through to closure.
• Utilise analytical tools to understand the anomalies or trends and find the root cause of the problem sometimes using SQL queries.
• Use advanced MS Excel techniques including Power Query, Power Pivot and Power Automa-tion to manipulate the cloud data.
• Validate the reports created by offshore team used in the vehicle campaigns.
• Cross functional working with project quality, Management and engineering teams to en-sure early response & transparency to concerns.
• Provide technical support for offshore call centre team

Qualifications & Experience for the Connected Car Data Analyst:

• Qualified degree
• Experience of ticket management tools preferably ServiceNow
• Experience of Power tools like Power Query, Power Pivot, Power Automation, Power BI etc is an advantage.
• Be able to demonstrate and have practical experience in problem solving tools and
techniques
• Have good written and verbal communication skills.
• Competent with PC applications including Microsoft excel and Microsoft presentation.
• Have ability to prioritise and multitask between multiple projects simultaneously.

Hours & Pay for the Connected Car Data Analyst:

• Monday to Friday
• 39 hours per week
• £18.01 p/h

LMIND