Administration Support

Our client SP Energy Networks are currently recruiting for a Administrator to join the team based in Prenton, Birkenhead.

This would a hybrid role with 3 days a week required in the office. 

Purpose
To provide business support in all activities relating to Energy Networks, Licence Programmes

Responsibilities

• Contribute as an effective LCT clerical team member..
• Operation of various IT systems
• Support delivery of customer and regulatory commitments.
• Ensure all customer contacts that are received by the business are dealt with in accordance with the relevant processes.
• Provide administration support within all areas of the business.
• Provide support to other team members as required to deliver section objectives.
• Deliver excellent customer service to all aspects of your operation and actively promote customer service standards within area of responsibility.
• Ensure awareness of and comply with Company Health, Safety and Environmental requirements on issues as they arise.
• Use innovative IT solutions and best practices to increase efficiency.
• Administer the impact of change of regulatory issues on the business.
• Provide financial awareness on activities performed.
• Participate in the development / improvement of processes and procedures within Licence Programmes.

Skills and Requirements

• Working knowledge of network and business data management and management reporting systems.
• Ability to work as part of a multi-functional team
• Excellent telephony skills
• Developed customer service skills

For more information please email Molly.Stephen@morson.com