From mum to management, postnatal depression and inspiring women into rail – Charlotte Curtis from First Group talks about her career

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by Jessica Tabinor on

Due to expansion and significant investment in infrastructure, confidence in the UK rail industry is at its highest. Crossrail and the soon to commence HS2 projects are just two of the landmark schemes that are helping the sector to flourish. Consequently, the rail market has the opportunity to be a catalyst for change, as the success of these technical projects depends on reaching into a diverse pool of talent to deliver them.  With initiatives such as the (Morson sponsored) Big Rail Diversity Challenge, the rail sector is actively embracing the opportunity to improve gender diversity within the industry and, most importantly, inspiring the next generation of diverse talent.

One of the companies at the forefront of rail transformation in the UK is First Group who are a leading provider of transport services in the UK and North America. First Group is one of the UK’s most experienced rail operators, carrying more than 260m passengers across their three franchises and their open-access operation a year.

We sat down with Charlotte Curtis, Project Manager at First Group to find out more about her career journey and aspirations for the future…

“Currently I work in a project management role delivering the design and build of Feltham Depot. It’s a large project, consisting of 10 sidings, a staff accommodation block, connection to the mainline and enabling works. The purpose of the scheme is to stable the new 701 fleet trains.”

Charlotte explains that there is no typical day at work, one of the best things about her role is that it’s varied and always challenging:

“My days differ dependent on the lifecycle stage of the project for example during Grip 3 (option selection) I found myself attending frequent IDR (Initial Design Review) sessions with our appointed designer.

During the same period, I supported our designer with preparing all of the environmental studies that are required to submit to the Council as we needed planning approval from the from Hounslow in order to commence with the development.”

Young women are enormously underrepresented in rail and engineering, and yet stand to make a massive contribution. Charlotte discusses some of the challenges she has encountered working in a male-dominated environment:

“I'd like to think I bring diversity to our current team being a full-time working mum of two in her late 30s. 

I came on board to this project with a fresh pair of eyes and I was able to bring not only my experience within the rail sector but a positive attitude and exceptional organisational skills having juggled two children under the age of two years old.”

The use of our railway lines is expected to double in the next 25 years and so to meet this challenge we need a diverse workforce with innovative ideas at the forefront of rail operations. Charlotte chats about her aspirations for the next 5-10 years…

“Firstly, being a mum of two girls, I'd like them to witness that women have the power to accomplish anything especially when it comes to their careers. 

I would also like to increase the value of the type of contracts I'm managing. I'm currently owning and monitoring various workstreams, but I would like to learn new things and develop my contract awareness through training courses.”

Charlotte chats about how she juggles being a busy mum of two and working full time:

“I’d like to think I maintain a good work-life balance and I think it’s all about using your time wisely. I have a 1.5-hour commute to work every day, I tend to use my journey time to respond to emails whilst I'm on the train. I push myself to go to the gym every lunchtime Monday – Friday, I think this breaks up my day and releases tension.

I threw myself into my role at First Group and have encountered many occasions where I’ve ended up spending my nights working on my laptop after my children have gone to bed. Very different from being a full time stay at home mum!

I thrive on the fact that I have a good job and great people to work with who show me respect and offer support. I can't imagine not working as it gives me a sense of purpose, so my advice to all those mums who want to get back into work, just do it!”

After taking three years off work to have her children, Charlotte was unfortunately affected by post-natal depression and struggled to get back into the industry she loved. She discusses how she got back into work with the help of Morson…

“Taking three years off work to have my two children seemed like a lifetime and despite doing admin tasks for my husband’s company during this period, I still felt like I’d lost my identity.

I can remember some companies turning me down for an interview because I’d spent more than 12-months working within in a non-rail environment. I felt like I was being punished for wanting to raise a family, but I was determined to get my career back on track and all I needed was one person to believe in me.

One day I got a call from a Staci Hodson-Glenn at Morson (also a driven hard-working mum) who was about to give me the break I deserved. She put me forward for a role with one of her clients, First Group and I haven’t looked back since.”

Charlotte has now embarked on a new challenge as Project Manager for South Western Railway. She will be working on a 2-year project worth 5.3 million, delivering CCIF (customer and community improvement funded projects). We wish her all the success and look forward to catching up with her about her new role soon!


Morson’s dedication to diversity

As an organisation which operates in sectors hardest hit by imbalances, Morson is dedicated to improving diversity within the industries we work; in 2017 our CEO, Ged Mason OBE, pledged to double the number of female engineer contractors we have working for us by 2020, a figure which we’re well on the way to achieving.

In March, we announced our first official diversity ambassador, CEO and founder of Northern Power Women, Simone Roche MBE, to help us on our journey to creating truly inclusive workforces. Simone joins a growing list of existing Morson ambassadors across business, sport and the armed forces. Find out more about our partnership with Simone here. 


For more information on Morson's commitment to diversity check out our Diversity Portal. Or to find your next opportunity search jobs here.  


Cx Jobs

P-WAY Track Gang - London/Colchester/Kent

Vital are recruiting for a P-WAY Track Gang due to securing long term work across various locations; London/Colchester/Kent. Job Title: P-WAY Track GangLocation: London/Colchester/KentStart Date: 20th FebruaryDuration: Ongoing Experienced ready-made gang consisting of:1x Coss, 1x TCM 4xTM2 must be drivers- over 21 and held licence 2 yearsPTS AC/DCCRSmall ToolsManual Handling If you think you may be suitable for this role, please email your CV to Danny . Layzell @vital .uk .comor contact Jen Hall 02039635080Danny Layzell 07816234941

Senior Buyer - Construction/Plant & Equipment

Senior Buyer - Indirect Procurement required to manage the end to end procurement process of Construction and Plant & Equipment projects for our client BAE Systems in Samlesbury, Lancashire however it is likely that for the immediate future this will involve remote working. These projects typically include; key infrastructure upgrades, utilities installation & removal, building refurbishments, office accommodation upgrades, introduction of manufacturing plant & equipment and site rationalisation work.Typically this will involve working with multiple stakeholders including; engineers, budget holders, SMEs, external suppliers, contractors and consultancies in order to devise and execute a suitable procurement strategy & implement contract documents.Roles & responsibilities will include but not be limited to the following:Liaise with key stakeholders to determine product and service needsLead the process for undertaking market surveys of potential suppliersLead the process to prepare and issue pre-qualification documentsAssess the commercial status of potential suppliers including use of external financial advisers where appropriatePrepare & issue reports outlining recommendations for the use of potential suppliersLead the process for supplier de-briefsWhere required undertake visits to assess potential suppliersCorroborate the commercial and procurement aspects of business cases for proposed investmentsHelp devise procurement strategies and contracting routesPrepare & maintain procurement plansAttend & support project reviewsAssist suppliers to register & use e-RFX systemsProvide commercial advice on scopes of work & schedules of service prepared by othersPrepare & collate RFP packs (in conjunction with our professional advisers where necessary)Develop assessment criteria to be utilised to select the successful bidIssue tenders using e-RFX systemsEnsure tenders are run in accordance with the appropriate governance guidelinesRespond to tender queries as received from biddersManage tender returns in accordance with appropriate governance guidelinesUndertake commercial assessment (in conjunction with our professional advisers where necessary - on larger projects a QS may lead the commercial tender assessment)Prepare commercial recommendations for the award of contracts (in conjunction with our professional advisors where necessary)In conjunction with the wider team, debrief unsuccessful tenderersPrepare contract documents contracts (in conjunction with our professional advisors where necessary)Lead / assist in contract & price negotiationsEnsure contract documents are stored correctly in accordance with governance procedures Obtain quotations for low value purchases where necessaryProduce and issue purchase orders in line with construction programmingAssist in the resolution of invoice queriesAttend site meetings &/or provide commercial advice during the course of a contract as required.Monitor that variations to contract are managed correctly (in conjunction with our professional advisors where necessary)Agree the final account & negotiate with the contractor (in conjunction with our professional advisors, if necessary)Undertake audits of suppliers & contractorsEnsure that forms of contract and special conditions are maintained up to date & incorporate any periodically published changes (In conjunction with our Legal advisors)Support the resolution of any disputes or claims that may arise during or after a contract, including the engagement of legal support as requiredProvide management reports as required for specific projects & overall workloadActively identify and deliver savings in support of the Indirect Procurement Services Value PropositionThe Successful Applicant:You will be a buyer/senior buyer with a track record of both developing and implementing procurement strategies ideally relating to Construction and/or Plant & Equipment projects alongside the following:Excellent stakeholder engagement, negotiation and communication skillsAbility to manage contracts including contract negotiationSupplier ManagementExperience working in a similar position or a related degreeExperience within construction and/or plant & equipment categoriesGood understanding of construction & engineering processesAbility to work under pressure, whilst ensuring deadlines are metExperience with Word and Excel softwareComfortable in a fast paced commercial environmentAbility to read, understand and abstract technical information from drawings and specifications to procure materials, equipment and servicesKnowledge/ experience of JCT/ NEC contracts, COM (Construction Design Management) Regulations and RIBA plan of worksExperience of appointing and working with consultants, including Quantity Surveyors, Architects, Mechanical & Electrical Designers and COM / Principle DesignersAdditional attributes also include:Understanding of Supply Chain Management ProceduresStrategic Planning Abilities,Accreditation by the Chartered Institute of Procurement and Supply (CIPS).Due to the volume of CVs received if you have not had a response within 48 hours please take it that your application will not be progressed.Candidates without indirect procurement experience of construction and Plant & Equipment projects will not be considered.

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Morson are currently looking to recruit a Warehouse/Stores Person to work for one of our engineering clients based in Walsall. This is a Temporary to Permanent position.Applicants will be required to have worked within a Stores/Warehouse/Picking environment, ideally engineering although not essential.

Supply Chain Manager

SUPPLY CHAIN MANAGER - Must be fluent in German and English Morson Talent are recruiting on behalf of a global provider of risk management products and services. Our client has recently won a major new customer in the telecommunications industry, which has led to the creation of this exciting opportunity. We are looking for a Supply Chain Manager to be based in Bonn, Germany, to essentially build this function from the ground up. Therefore you must be strategic but at the same time happy to roll-up your sleeves and be hands-on, as well as have strong experience across electronics repair operations (particularly mobile handsets). JOB PURPOSE - Point of contact for all Supply Chain activities in Germany. - Direct liaison with Customer Supply Chain Organisation to influence & formulate go forward Supply Chain Strategy, including developing & driving new/additional Business Opportunities. - Delivery of all KPI's associated with Supply Chain Business in Country. - Implementation of Supply Chain Operations Process(es) from ground up to support new business opportunity - Selection, Installation, Operationalising, Performance Management/KPI Delivery. GENERAL RESPONSIBILITIES - Day to Day Management of Relationships within Repair Network. - Understanding of Supply Chain P&L in Country. - Negotiation across a number of areas, including Business Process Improvement, KPI management, New Business Opportunities and Cost Saving Initiatives. - Understand the Regional Market & drive the business to support trends/opportunities. - Integrate fully with the broader Supply Chain & Sales/Business Development Organisations. - Develop & Deliver a Growth Plan & Organisation Plan to grow my clients Supply Chain presence within the German Customer Base - Key Performance Indicator (KPI) Delivery to meet/exceed Supply Chain Goals & Objectives. QUALIFICATIONS / EXPERIENCE - Strong knowledge of Supply Chain and key functions within Supply Chain - Proven experience of successful performance management within Electronics Repair Operations environment - Demonstrable experience of successfully implementing process improvements within Operations - Demonstrable Hands On Experience of Selection & Set Up of 3rd Party Reverse Logistics Partner/Repair Operations - Positive can do attitude capable of working in fine detail to set up processes & procedures to deliver on KPI set to support overall Supply Chain Goals & Objectives - Must be fluent in German and English. For further information feel free to contact Matthew Owen at Morson Talent.

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