Call Centre Advisor

Job Title: Call Centre Advisor
Location: Derby
Rate: £13.32 per hour
Contract Length: 4 weeks
Hours: Full-time, Monday – Friday

Are you a great communicator with a passion for helping people? Do you thrive in a fast-paced environment where no two days are the same?
If so, we want to hear from you! We’re recruiting multiple Call Centre Advisors to join a leading organisation in Derby on a 4-month contract — a fantastic opportunity to build your customer service career.

What’s in it for you?

• Competitive hourly rate of £13.20
• 25 days paid holiday (plus bank holidays)
• Weekly pay
• Opportunity to work in a supportive, team-oriented environment
• Gain valuable experience with a reputable employer
• Full training provided

What you’ll be doing:

• Providing friendly, professional support to customers over the phone
• Resolving customer queries, issues and complaints with care and efficiency
• Accurately logging customer details and interactions in our system
• Following up on customer enquiries to ensure full resolution
• Staying updated on company policies, procedures, and service updates

What we’re looking for:

• A clear and confident communicator who enjoys solving problems
• A team player with a positive, can-do attitude
• Comfortable using Microsoft Office and CRM systems
• Previous customer service or call centre experience is preferred, but not essential
• Able to remain calm and professional under pressure
• Keen to learn and grow in a well-established organisation

Ready to apply?

If you’re enthusiastic, customer-focused, and ready to start your next opportunity — apply now!

Please note: This role is advertised by Morson Talent on behalf of our client. Due to high application volumes, only shortlisted candidates will be contacted.