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Video Conferencing Desktop Support

  • Location

    North West London, London

  • Sector:

    Infrastructure and Support

  • Job type:

    Contract

  • Salary:

    £200.00 - £250.00 per day

  • Contact:

    Alex McQuade

  • Contact email:

    Alex.Mcquade@morson.com

  • Job ref:

    170057ALX_1573040255

  • Published:

    11 days ago

  • Duration:

    12 Months

  • Expiry date:

    2019-11-11

  • Start date:

    asap

DESKTOP SUPPORT

SPECIFICALLY SUPPORTING VIDEO CONFERENCING AND CISCO COLLAB SOLUTIONS

Minimum 12 months duration with extensions thereafter.

Feltham, United Kingdom


* Minimum of 5 years of Experience in managing desktop support in which 3 years of supporting Video Conferencing and Cisco collaboration solutions, mainly on Telepresence


* Work & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems


* Performs remote/on site troubleshooting activities by coordinating with local single point of contact and the field service engineer


* Coordinating skills to engage third party dispatch engineer to the site to handle the case logged in for the telepresence

Intermediate knowledge about network and different types of cable to work with Telecommunication Engineer to assist on patching


* Have strong verbal & written communication skills to coordinate with multiple stakeholders