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Training Administrator

  • Location

    Reading, Berkshire

  • Sector:

    Aerospace and Defence

  • Job type:

    Contract

  • Salary:

    Up to £10.00 per hour

  • Contact:

    Catherine Robinson

  • Contact email:

    Catherine.Robinson@morson.com

  • Job ref:

    160766CRN_1556723315

  • Published:

    20 days ago

  • Duration:

    8 Weeks

  • Expiry date:

    2019-05-08

  • Start date:

    ASAP

  • Client:

    #

Job Title: Training Administrator (Temp)
Pay Rate: £10.00 per hour
Full time: 37.5 hours per week
Location: Reading
Duration: 7/8 weeks

Our client in Reading is currently looking for a Training Administrator to provide first line contact for all automotive retailer staff in relation to their training and development needs. The successful candidate will use the Management Information available to proactively contact Retailers, securing course delegate attendance in line with company SLAs. The role also involves identifying areas that need process and implement these, ensuring that all processes are documented and feedback to relevant members of staff.

Key Accountabilities:

-Administer all course requirements to meet customer and delegate needs.
-Liaise with line manager to produce pertinent course and delegate related reports.
-Create and deliver customer contact plan to maximise course attendance.
-Liaise with client and retailers to understand specific needs and action where appropriate.
-Ensure H&S requirements are considered and maintained in the delivery of all programmes.
-Populate dashboard in line with contract requirements.
-Carry out all relevant course and awarding body administration needs.
-Maintain LMS system to reflect the most up to date trainer and course information.
-To administer all relevant tasks in line with certification, accreditation and delegate course completion.
-Complete all company internal training.
-Supporting network in achieving Training Targets.

Skills and Experience

-IT proficient in Word, Excel, MS Project
-Experience in a Customer Service and Administration position, preferably within a training environment
-Flexible, adaptable and professional approach to work.
-Strong interpersonal and communication skills. .
-Responsive team player.
-Able to meet tight deadlines and work well under pressure.
-Actively seeks improvement in all aspects of work.
-Enjoys new challenges.
-Seek to improve delegate experience wherever possible
-Approach all tasks with, a positive solution focused attitude

Desirable

-Experience within the automotive industry would be an advantage.
-Experience of Project co-ordination.


Morson is acting as the employment business for this role on behalf of the client.

Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control, course administration, training administration