Supplier Manager

  • Location

    Milton Keynes, Buckinghamshire

  • Sector:

    IT Manager

  • Job type:


  • Salary:

    Up to £0.00 per annum

  • Contact:

    Alex Beddows

  • Contact email:


  • Job ref:


  • Published:

    7 months ago

  • Duration:

    12 months

  • Expiry date:


  • Start date:


  • Client:


Job role: Supplier Manager

Location: Milton Keynes

Duration: 12 months

Clearance: SC Cleared or eligible to undergo SC Clearance

Your main responsibilities as a Supplier Manager will involve:

  • Providing a focal point of escalation and the key interface between Tower Suppliers and the Service Integrator function
  • Managing suppliers, including conducting monthly service reviews to validate that the quality of service is in line with defined SLAs and contractual commitments
  • Undertaking manager/supplier service reviews and making recommendations for service improvement
  • Being an advocate and ambassador for ITIL best practice


  • ITIL lifecycle experience - ITIL foundation as a minimum, but ideally Intermediate or greater
  • Technical understanding with ability to translate into business concepts
  • Operation of ITIL processes and procedures in an Enterprise environment
  • Proven supplier management and customer relationship management skills.
  • Service management experience


  • Government organisation experience
  • Previous service delivery management experience in a Telco environment
  • SIAM experience & knowledge