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Supplier Manager

  • Location:

    Milton Keynes, Buckinghamshire

  • Job type:

    Contract

  • Sector:

    IT and Cyber

  • Salary:

    Up to £0.00 per annum

  • Contact:

    Alex Beddows

  • Contact email:

    Alex.Beddows@morson.com

  • Job ref:

    152315ABE_1540477629

  • Published:

    23 days ago

  • Duration:

    12 months

  • Expiry date:

    2018-11-22

  • Start date:

    3-4 weeks

  • Client:

    Morson International

Job role: Supplier Manager

Location: Milton Keynes

Duration: 12 months

Clearance: SC Cleared or eligible to undergo SC Clearance

Your main responsibilities as a Supplier Manager will involve:

  • Providing a focal point of escalation and the key interface between Tower Suppliers and the Service Integrator function
  • Managing suppliers, including conducting monthly service reviews to validate that the quality of service is in line with defined SLAs and contractual commitments
  • Undertaking manager/supplier service reviews and making recommendations for service improvement
  • Being an advocate and ambassador for ITIL best practice

Essential:

  • ITIL lifecycle experience - ITIL foundation as a minimum, but ideally Intermediate or greater
  • Technical understanding with ability to translate into business concepts
  • Operation of ITIL processes and procedures in an Enterprise environment
  • Proven supplier management and customer relationship management skills.
  • Service management experience

Desirable:

  • Government organisation experience
  • Previous service delivery management experience in a Telco environment
  • SIAM experience & knowledge