Supervisor Support

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  • Location

    Wiltshire, England

  • Sector:

    Aerospace and Defence

  • Job type:


  • Salary:

    Rate on application

  • Contact:

    Warren Mantle

  • Contact email:


  • Job ref:


  • Published:

    11 months ago

  • Duration:

    8 Months

  • Expiry date:


  • Start date:


  • Client:


What the post holder has Responsibility for
* People
o Liaising with Supervisors to support with administration activities related to workshop delivery.
o Liaising with internal (eg planning, I&RM, Customer Services) and external stakeholders to expedite workshop activities.

* Tools
o System administration - ERP, safety near misses, asset management, quality, Learning Management System (LMS)
o Ensuring work areas remain safety compliant
o Ensuring staff have and comply with PPE requirements

* Process
o To adhere to company policies at all times
o Provide administrative support to conduct the following (not exhaustive) list of activities:
 Creating material demands and emergent work (SOPADDs)
 Requesting additional hours for emergent work from MCMO
 Scanning paperwork into DMS
 Focal point for James queries and obtaining responses
 Focal point for MCMO job pack queries and obtaining responses
 Configuration of job packs for Customer Services
 Requesting Call ins/out from Customer Services
 Handling NSRs/EFRs with I&RM
 Returning spares through the 508 process
 Logging and monitoring Cross-servicing/Cannibalisation
 Raising RCAs & RFCs
 Raising and monitoring FM requests

The post holder has Accountability for
* Adhere to prescribed health and safety procedures
* To complete outputs within the allocated time
* To complete tasks to the appropriate quality / output standard level
* To use systems in line with processes
* To follow workshop and associated processes
* To ensure data entered into IT systems is fully complete and accurate
* Ensuring management chain is notified of risks of meeting output plan as soon as is apparent
* Ensuring company processes are adhered to

The post holder has delegated Authority for
* Authority to request transport and travel requirements (pool cars, hotels etc.)
* Authority to submit IT requests
* Authority to complete non-conformance report (NCR)
* Authority to update Learning Management System (LMS)
* Authority to submit H&S and Security near misses / reports
* Authority to use production systems (e.g. ERP, JAMES)
* Authority to request training needs
* Authority to stop work/production where activity is deemed unsafe

The post holder will be measured by indictors including
Daily monitoring of incoming / outgoing assets/vehicles against plan - Orders started / on track / closed in line with plan.
Technical Experience and Qualifications:
* Educated to Level 2 in National Qualification Framework (NQF) as a minimum (GCSE grade C or above, level 1 National Vocational qualification (NVQ), Level 1 diploma )
* Full UK driving licence
* Experienced or competent user of ERP system (e.g. Baan, SAP, IFS)
* Competent and experienced user of the Joint Asset Management and Engineering Solutions (JAMES) system
Skills requirements:
* Able to learn and use core IT system processes (e.g. ERP, LMS, JAMES)
* Ability to learn and follow production processes and techniques
* Ability to learn and follow safety standards and procedures
* Ability to be flexible to changing demands

Behavioural requirements:
* Demonstrates alignment with Babcock's guiding principles (Being Babcock)
* Promotes and advocates the 'Babcock Behaviours and Expectations' for managing safety
* Promotes and advocates Babcock's Respect principles
* Promotes and advocates Babcock's security (physical and electronic) principles
* Demonstrates buy-in to vision, mission and goals
* Demonstrates ability to treat others fairly and with respect
* Demonstrates resilience to set backs
* Demonstrates ability to offer solutions to problems
* Demonstrates flexibility in approach to work
* Demonstrates ability to use own initiative
* Demonstrates ability to filter what should be raised to Supervisor level

Training and tools requirements:
* Babcock Picasso account
* Systems access - ERP System, Qlikview, Concur, Learning Management System (LMS), JAMES