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Supervisor Support

  • Location

    Telford, Shropshire

  • Sector:

    Aerospace and Defence, Administration

  • Job type:

    Contract

  • Salary:

    Rate on application

  • Contact:

    Catriona Dawson

  • Contact email:

    Catriona.Dawson@morson.com

  • Job ref:

    159595CBK_1553689208

  • Published:

    29 days ago

  • Duration:

    12 Months

  • Expiry date:

    2019-04-08

  • Start date:

    ASAP

  • Client:

    #

The purpose of this role is to deliver the workshop processes that enable vehicles/assets to be efficiently repaired. Working closely to support the workshop Supervisors and as part of a multi-skilled team, Supervisor Support will co-ordinate and expedite activities in the workshop to assist in making the most efficient use of workshop staff, space and parts.

  • Liaising with Supervisors to support with administration activities related to workshop delivery.
  • Liaising with internal (eg planning, I&RM, Customer Services) and external stakeholders to expedite workshop activities.
  • System administration - ERP, safety near misses, asset management, quality, Learning Management System (LMS)
  • Ensuring work areas remain safety compliant
  • Ensuring staff have and comply with PPE requirements
  • Provide administrative support to conduct the following list of activities:
  • Creating material demands and emergent work (SOPADDs)
  • Requesting additional hours for emergent work from MCMO
  • Scanning paperwork into DMS
  • Focal point for James queries and obtaining responses
  • Focal point for MCMO job pack queries and obtaining responses
  • Configuration of job packs for Customer Services
  • Requesting Call ins/out from Customer Services
  • Handling NSRs/EFRs with I&RM
  • Returning spares through the 508 process
  • Logging and monitoring Cross-servicing/Cannibalisation
  • Raising RCAs & RFCs
  • Raising and monitoring FM requests
  • Adhere to prescribed health and safety procedures
  • To complete outputs within the allocated time
  • To complete tasks to the appropriate quality / output standard level
  • To use systems in line with processes
  • To follow workshop and associated processes
  • To ensure data entered into IT systems is fully complete and accurate
  • Ensuring management chain is notified of risks of meeting output plan as soon as is apparent
  • Ensuring company processes are adhered to
  • Authority to request transport and travel requirements (pool cars, hotels etc.)
  • Authority to submit IT requests
  • Authority to complete non-conformance report (NCR)
  • Authority to update Learning Management System (LMS)
  • Authority to submit H&S and Security near misses / reports
  • Authority to use production systems (e.g. ERP, JAMES)
  • Authority to request training needs
  • Authority to stop work/production where activity is deemed unsafe