Service Desk Technican- Doncaster - £19-22,000 + Benefits

  • Location

    Doncaster, South Yorkshire

  • Sector:

    Infrastructure and Support

  • Job type:


  • Salary:

    £19000.00 - £22000.00 per annum + Pension, training

  • Contact:

    David Dinan

  • Contact email:


  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Start date:


  • Client:


We are looking for a motivated, enthusiastic Service Desk Analyst who understands the importance of a 1st line role, the challenges that this role brings and a keenness to offer the best support you can. This company offer their employees opportunity to develop skills in a supportive team environment. A defined career path, ongoing training and real progression is on offer. Ideally you'll have a driving licence and will need to be able to pass DBS clearance.

The key attributes we are looking for is someone with exceptional customer service skills and experience working in a Managed Service Environment.

  • Demonstrable experience of working in an IT support/Helpdesk/Desktop Support role within a professional services or managed service environment
  • Windows 7/8/8.1/10
  • Active Directory
  • MS Exchange 2010/2013 or Office 365
  • Windows Server 2012/2016 (Beneficial)
  • Any Citrix is a benefit
  • Strong communication and customer service skills

About the role

  • Reporting to the Head of Managed Services, you will undertake the following responsibilities
  • Provide level 1/2 support across a diverse range of users across different organisations
  • Support project activities including roll out, deployment and upgrade projects along take on some basic server work.
  • Provide assistance in the development, support and ongoing improvements to IT solutions.