W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9tb3jzb24vanbnl2jhbm5lci1kzwzhdwx0ltmuanbnil1d

Home

Service Desk Analyst - O365

  • Location:

    Hemel Hempstead, Hertfordshire

  • Job type:

    Contract

  • Sector:

    Infrastructure and Support

  • Salary:

    £0.00 - £1 per day

  • Contact:

    Jack Lynch

  • Contact email:

    Jack.Lynch@morson.com

  • Job ref:

    162140JLY_1559210750

  • Published:

    17 days ago

  • Duration:

    6 months

  • Expiry date:

    2019-06-27

  • Start date:

    asap

  • Client:

    Morson International

Service Desk Analyst - Office 365 - Hemel Hempstead

Morson currently have a huge opportunity to join one of the UK's largest construction companies.

This is an opportunity to utilise all of your service desk analyst skills in a faced paced energetic environment in which all of your skills will be tested.

Responsibilities:

  • Day to day operational resolution of Level 3 & 4 support issues (primarily O365 related).
  • Research into new techniques & processes emerging in the market (primarily O365 related).
  • Fault finding support calls. Analysis of faults & errors, identifying the root cause.
  • Research and Development of solutions and resolution.
  • Risk Management of impact of faults and resolutions.

Skills and experience:

  • Minimum 3 years IT support experience.
  • Prior demonstrable experience of administrating & supporting MS Exchange in either an on-prem or cloud environment.
  • Experience using O365 Admin Centre and in administrating Exchange using PowerShell.
  • Supporting MS Outlook.
  • Technical knowledge & experience of ADFS, AD Connect, FIM/MIM, Skype for Business, SharePoint and OD4B.

Please get in touch asap, interviews are taking place immediately....