Hemel Hempstead, Hertfordshire
£0.00 - £1 per day
3 months ago
Service Desk Analyst - Office 365 - Hemel Hempstead
Morson currently have a huge opportunity to join one of the UK's largest construction companies.
This is an opportunity to utilise all of your service desk analyst skills in a faced paced energetic environment in which all of your skills will be tested.
- Day to day operational resolution of Level 3 & 4 support issues (primarily O365 related).
- Research into new techniques & processes emerging in the market (primarily O365 related).
- Fault finding support calls. Analysis of faults & errors, identifying the root cause.
- Research and Development of solutions and resolution.
- Risk Management of impact of faults and resolutions.
Skills and experience:
- Minimum 3 years IT support experience.
- Prior demonstrable experience of administrating & supporting MS Exchange in either an on-prem or cloud environment.
- Experience using O365 Admin Centre and in administrating Exchange using PowerShell.
- Supporting MS Outlook.
- Technical knowledge & experience of ADFS, AD Connect, FIM/MIM, Skype for Business, SharePoint and OD4B.
Please get in touch asap, interviews are taking place immediately....