Doncaster, South Yorkshire
£18000 - £21000 per annum
10 months ago
If you are a Service Desk Analyst/1st Line Support Engineer looking to join a company where you will learn and develop your skill set then this is the perfect opportunity for you.
- Active Directory
- Microsoft Server 2008/12/16
- Office 365
- Basic Networking Knowledge
- ITIL/CompTIA/Microsoft Certified (Beneficial)
Most importantly, my client is looking for someone with great interpersonal skills alongside the technical knowledge.
1st line support has customer service skills at the core, you are the first person anyone will deal with when an IT problem occurs. Therefore, it's paramount that you are able to cope with pressure, whilst remaining professional and approachable with the ability to explain technical issues at an end-user level.