Service Desk Analyst -Change/Incident Management/Logging

  • Location

    Manchester, Greater Manchester

  • Sector:

    Infrastructure and Support

  • Job type:


  • Salary:

    £225.00 - £250.00 per day

  • Contact:

    Shilpa Dixit

  • Contact email:


  • Job ref:


  • Published:

    27 days ago

  • Duration:

    3 months

  • Expiry date:


  • Start date:


  • Client:


Service Desk Analyst -Change/Incident Management/Logging
Location: Manchester
Duration: 3 months
Rate: £225 - £250 per day
Job type: Contract

*Please note this role lies inside IR35*

The Job:
Morson International is actively seeking to recruit a Service Desk Analyst for a contract role with one of our high profile Clients based in Central Manchester.

You will be supporting the team in completing day to day Service Management activities (inc. Change Management and Incident Management) for all core IT services.

This involves:
* logging and reviewing all Requests for Change
* creating CAB agenda's, arranging emergency CAB meetings
* updating change records through the change lifecycle,
* attending incident meetings and chasing internal and external resolver groups for incident updates.

The role will also be responsible for producing various management reports to support the function. There will also be a requirement to assist in a number of exciting new delivery steams such as a Service Desk tool replacement project.

*Please note that this role lies inside IR35*

If this role is of interest, please forward your latest CV to me.
The IT Division of Morson International has an excellent track record in the supply of IT skills across the full IT life cycle. We have consistently supplied quality IT recruitment solutions whilst developing mutually beneficial, long term client relationships.