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Service Desk Analyst

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  • Location

    Leeds, West Yorkshire

  • Sector:

    Infrastructure and Support

  • Job type:

    Contract

  • Salary:

    £130 - £140 per day

  • Contact:

    Michael Ingham

  • Contact email:

    Michael.Ingham@morson.com

  • Job ref:

    168575MLM_1580229353

  • Published:

    8 months ago

  • Duration:

    3 months

  • Expiry date:

    2020-02-04

  • Start date:

    asap

  • Client:

    #

Service Desk Analyst - Leeds - contract

Fantastic opportunity to work for a market leading organisation on an initial 3 month contract based in West Yorkshire. Working in the Service Desk team your responsibilities will include (but not limited) to the following tasks:

  • Act as the first point of contact for customers seeking technical IT help and assistance over the phone
  • Logging and prioritising calls on the system according to company policy
  • Perform troubleshooting via the organisations remote software
  • Establish the best solution and escalating if required
  • Technologies include Office 365, Windows Server, MS Exchange Administration and Active Directory