Senior Support Engineer - Brussels, Belgium

  • Location

    Brussels, Belgium

  • Sector:

    IT and Digital

  • Job type:


  • Salary:

    €350.00 - €400.00 per day

  • Contact:

    Connah O'Keeffe

  • Contact email:


  • Job ref:


  • Published:

    9 months ago

  • Duration:

    68 days

  • Expiry date:


  • Start date:


  • Client:


Senior Support Engineer

Morson are recruiting for a Senior Support Engineer to join our client in Brussels, Belgium.

For this role you will perform the following:

System integration testing.
Product evaluations for the Windows platform's administration and management tools, including market survey, technical evaluation, testing and preparation of technical reports.
System Administration for Windows Server domains and servers.
Installation and configuration of servers, workstations, laptops, hybrid mobile devices (e.g. convertibles), smartphones, media tablets.
Development of technical documentation (compilation of user guides, documentation of procedures, evaluation reports, etc.).
Support iOS, Android and Window based devices
Supporting, documentation and drafting of guidelines for the iPhone
Test and evaluate new mobile devices on the market to define the future mobility standards
Support of the hardware infrastructure (Smartphones, Tablets and Mobile equipment)
Providing IT support based on ITIL principles
Gather business and technical requirements from the stakeholders and produce technical specifications.
Perform product (hardware and software) market research and issue recommendations for related change requests and projects
Produce proof of concept implementations in the Lab.
Produce documentation for transferring the solution to production.
Work closely with other members of the team and the production teams, organise meetings and diffuse information
Maintain and support the dedicated testing lab

You will also require the following:

At least 9 years of relevant specific experience
At least Bachelor's degree or 3 years of higher education
Knowledge of Microsoft Windows operating systems family (Windows 7 Enterprise and Windows 8.x, Windows Server 2012 R2 and 2008 R2, and Windows Phone)
Knowledge of iOS
Knowledge of Android
Knowledge of networking (TCP/IP, VPN), Windows networking and the Active Directory (Group Policies etc.)
Knowledge of at least one scripting/batch language for the Windows environment, in particular Powershell.
Knowledge of Windows installation and deployment tools, based on scripting and cloning techniques.
Knowledge of PC hardware and of x86 server hardware.
Ability to pro-actively follow the technology progress and make sound recommendations based on that.

If you are interested and have relevant qualifications and experience, apply now and I will be in touch with you shortly.

Alternatively, contact Connah OKeeffe at Morson International for more information about this position.