about 1 year ago
Senior Document Controller - TDQM required for work at Devonport dockyard in Plymouth.
Would suit a previous senior document controller/audit administrator/compliance officer with demonstrable experience in electronic document management systems, relational databases e.g. access, good working knowledge of excel and data analysis/data verification.
KEY DUTIES AND RESPONSIBILITIES:
Compilation and control of asset registration and other documentation in accordance with client agreed requirements with guidance from Stakeholders.
Submitting document transmittals to Stakeholders and wider team.
Adding and maintaining Master Document Records. - Asset Register and Document Management system
Coordination with stakeholders to ensure documents are reviewed and returned within minimum time scales.
Carry out additional documentation related duties and responsibilities which may be required
ORGANISATIONAL SPECIFIC COMPETENCIES:
Dependability: Work with minimal supervision and direction Can be counted on to handle special duties Follow-up on issues without prompting Meet deadlines.
Initiative and Leadership: Self-starter Help others when needed Flexible Show desire to master job, take pride in work and seek continuous improvement Actively tackle problems Seek new opportunities Strive to see projects to completion.
Teamwork: Perform a variety of tasks independently while contributing to the team environment Build positive team spirit Put success of team above own interest.
Interpersonal Skills: Support and encourage others Give and receive constructive criticism Negotiate Listen to and value other's opinions Convey ideas to a group Maintain confidentiality.
Organisational Support: Follow policies, procedures, instructions and pre-determined guidelines Support organisations goals and values.
JOB SPECIFIC COMPETENCIES:
Oral and Written Communication: Excellent verbal and written communication skills with all levels of internal business stakeholders and external customers and suppliers.
Customer Service: Proactively anticipate and respond promptly to internal and external customer needs Respond to all requests for service and assistance.
Planning & Organising: Prioritise and plan work activities React well under pressure Ensure information is organised and accessible Delegate where needed.
Quality: Demonstrate accuracy and thoughtfulness Delivers timely and accurate results Tasks completed efficiently and within required timescale.
Quantity: Produces an appropriate quantity of work Able to manage multiple projects Able to determine project urgency in a meaningful and practical way Organises and schedules people and tasks.
Excellent attention to detail
REQUIRED EDUCATION, SKILLS AND/OR EXPERIENCE:
Must have good Excel working knowledge.
Able to confidently use Microsoft Word to produce and edit documents, ensuring consistency of format and presentation.
Ability and willingness to learn our internal processes and systems.
37 Hours per week working Monday - Thursday 07:30 - 15:45, Friday 07:30-15:15