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Security Screening Administrator

Security Screening Administrator

  • Location:

    Salford, Greater Manchester

  • Job type:

    Temporary

  • Sector:

    Administrator

  • Salary:

    Negotiable

  • Contact:

    Human Resources

  • Contact email:

    talentacquisition@morson.com

  • Job ref:

    HJ/SCRADM/DEC19/KR_1575476963

  • Published:

    9 days ago

  • Expiry date:

    2020-01-01

  • Start date:

    ASAP

Morson Screening

Background Screening Consultant

Reporting to: Head of Screening Delivery

Key Purpose of Role: To provide background screening/security vetting services for customers and/or supply chain partners

Key Tasks:

  • Handle the full life cycle of the vetting process in accordance with regulatory and contractual requirements, within agreed Service Level Agreements (SLA's)
  • Administration of security documentation including referencing, eligibility to work checks and client specific on-boarding requests, such as criminal record declarations, confidentiality agreements and financial checks.
  • Ensure details provided (and supporting documents), fully meet the Basic Personal Security Standard, regulating body or contractual enhancement as agreed.
  • Advise and guide candidates on vetting matters and respond to queries raised in a timely manner.
  • Ensure paper and electronic records are fully maintained and auditable.
  • Undertake additional vetting related tasks as and when requested.
  • Process data in line with data protection requirements (GDPR)

Qualifications:

  • GCSE in Maths, English, Science plus three others at Grades A-C (or equivalent) - Essential
  • A Levels (or equivalent) in any subject - Desirable
  • Degree in a relevant subject - Desirable

Essential Experience:

  • Experience of working in a HR, background screening or customer service environment
  • Experience of working as part of a team, where work is sometimes shared
  • Experience providing a high level of customer service, ensuring candidates (or customers) are supported throughout a process or journey
  • Experience of handling multiple cases/customers simultaneously

Desirable Experience:

  • Experience of supporting candidates or customers remotely, over the phone or internet
  • Experience of producing reports based on data sets
  • Experience of processing criminal record checks for candidates based within the UK (DBS or Disclosure Scotland)

Knowledge & Skills:

  • Good customer service skills, with an ability to manage and process multiple cases at the same time, in a professional manner
  • Professional telephone technique, ensuring candidates are supported throughout their background screening
  • Knowledge of right to work in the United Kingdom
  • Understanding of UK and overseas criminal record requesting and checking processes
  • Ability to provide reports based on management information
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