Scheduler / Transport Planner

  • Location

    Worcester, Worcestershire

  • Sector:

    Professional Services

  • Job type:


  • Salary:

    £12 - £13 per hour

  • Contact:

    Samantha Clinch

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Duration:

    6 Months +

  • Expiry date:


  • Start date:


Scheduler - Worcester - 6 Months +

Shifts will be 7am-7pm or 7pm-7am - 4 on 4 off, including weekends and Bank Holidays.

We are looking for a driven and enthusiastic individual to join our newly created transport planning team as a Scheduler. Based at our Worcester site, you will be working with our Drivers and Customer Services teams, to plan our liquid gas deliveries to our business customers across the UK and Ireland.

You will need analytical thinking, be an excellent communicator with influencing skills, team player thriving in a fast-paced environment. You will enjoy solving problems, have good attention to detail and have exceptional organisational skills. Previous scheduling experience is essential.

* Using Quest & LBShell forecasting systems to obtain relevant information regarding delivery requirements.
* Effectively schedule deliveries to fulfil customer requirements based on orders received.
* Build relationships with customer engagement team in order to identify areas for improvement.
* Prioritise redline and safety sensitive customers.
* Proactively follow escalation guidelines.
* Optimise trips to maximise key performance indicators to take into account:
- Weekly plan allocations
- Optimise full loads where applicable
- Group customers to improve efficiency
- Optimise larger vehicles
* Improve efficiency by using measurement tools available.
* React to changes in resource/customer demand and reschedule accordingly.
* Follow agreed work process with regards to trip building/Moby.
* Complete a shift handover for dispatchers.
* Liaising with Drivers, Country Distribution Managers and other internal departments.

* Previous experience with scheduling/planning is essential.
* Must be able to work independently and collectively as a team.
* Proven ability to identify customer needs and proactively respond.
* Have good geographical knowledge.
* Advantageous to have experience with transport regulations.
* Effectively review own performance to ensure compliance to job requirements.
* Ability to learn technical and functional systems to perform effectively within the business - SAP and LBShell.
* Must have excellent PC skills.
* A knowledge of SAP and a logistical background would be an advantage.
* Must be a highly motivated, self-starting individual.
* Ability to identify opportunities for improvements and make recommendations.
* Excellent communication skills, both written and verbal, and able to effectively interact with employees at all levels of the organisation.

Scheduler - Worcester - 6 Months +