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  • Location

    Enfield, London

  • Sector:

    Building, Construction and Infrastructure

  • Job type:


  • Salary:

    £20000.00 - £22000.00 per annum

  • Contact:

    Scarlet Wilson

  • Contact email:


  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


We are actively looking for a Customer Service Advisor/Labour Scheduler for a large facilities management company based out of offices in Enfield.

Duties are to include;

  • Plan, optimise and control the day-to-day activities of a defined regional group of engineers
  • Responsibility and organisation of engineer activities on client site, in accordance with current policies and procedures
  • Ensure that all calls logged are responded to effectively to achieve SLA
  • Ensure the engineer time-sheeting process is undertaken daily, resolving issues as required in a timely manner

The right candidate will preferably come from a call centre background and be familiar with inbound and outbound calls.

Skills required;

  • Excellent written and verbal communication skills
  • Proficient in all Microsoft packages
  • Strong organisation skills and attention to detail

Please contact Scarlet Wilson on 01617071516 for more information.