Sales Administrator

  • Location

    Chester, Cheshire

  • Sector:


  • Job type:


  • Salary:

    £23000 - £24500 per annum + 10 % bonus

  • Contact:

    Tahanee Twist

  • Contact email:


  • Job ref:


  • Published:

    7 months ago

  • Duration:

    12 Months

  • Expiry date:


  • Start date:


  • Client:


A new opportunity has arisen in the Sales Administration Support Team for a Sales Administrator on a 12 month basis.

Main duties:

  • Responsible for the efficient operation of the customer accounts identified and allocated by Sales Supervisor.
  • Ensure that all customer enquiries and orders are managed accurately and professionally within a reasonable timeframe.
  • Ensure that AS400 system is updated in accordance with signed deal sheets.
  • Maintain sales database and update each identified account on a weekly basis.
  • Ensure sales order processing, documentation and systems are operated effectively.
  • Liaise with despatch function to ensure that product is delivered on time in accordance with call off. Inform customers of any delays or issue with deliveries.
  • Ensure archive of samples is maintained and despatched to specific customers when required.
  • Raise concern to Account Manager / Planning Manager if supply cannot be met.
  • Inform and liaise with QC Manager/Planning Manager to ensure held stock for identified customers is released for sale in line with their demand.
  • Update and provide customers with daily & weekly reports - currently Dry Goods, Finished Goods, Dry Goods Reconciliations, Production Out turns.
  • Organise and liaise with Customer and QC Manager on all pallet returns, and log on database.
  • Support Account Managers in daily management of customers and associated tasks.

Health, Safety & Environmental Responsibilities:

  • Comply with Health & Safety and Environmental Policies
  • Comply with the General Risk Assessments
  • Comply with the Manual Handling Risk Assessments
  • Comply with COSHH Risk Assessments
  • Comply with the Safe System of Work documents
  • Take appropriate actions in emergency situations

Skills & Experience:

  • Experience of working within a commercial office and being the initial point of contact.
  • Positive attitude and works well with people both customers and within the business.
  • IT Literate.

This position will be required to be working Monday to Thursday 08:00 to 17:30 and Friday 08:00 to 15:00.