£9 - £10.50 per hour
3 months ago
Job and Person Description
Duration: 1 month (may be extended)
We are seeking an experienced administrator to provide support and assistance to the senior administrator and the property managers. The role requires excellent organisational skills, the ability to communicate articulately over the phone and in writing and taking a hands-on and proactive approach to the role.
Open incoming post on a daily basis, date stamp and scan. Work through this including sending anything relevant to property managers, sending invoices/bills to accounts for payment and querying any bills for landlords.
Updating System & Tenant Shop with check-in and check-out details, including meter readings and supplier information.
Assisting with booking inspections and utility management for vacant properties.
Arrange minor repairs via third party contractors, chase repairs and update TT /LL and system.
Request refunds for over payments of council tax and utilities as and when received.
Respond to query emails from utility providers as and when required.
Assist with picking up phones and taking enquiries.
Register landlords for Rent Protection.
De-registered Tenancy Deposits with TDS.
Assist property managers with day to day work as required.
Any ad-hoc duties as and when required to support the property management team.
Skills, Experience and Knowledge
Confident with liaising with applicants via phone, email and letter
Ability to work under pressure with a degree of flexibility and to take control of own workload
Excellent interpersonal skills - good communication between departments and with tenants and applicants is essential
Excellent organisational and IT skills
Administration experience is required
Experience within a property management/lettings environment is necessary