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Project Director

  • Location

    Paris, Île-de-France

  • Sector:

    Telecoms

  • Job type:

    Permanent

  • Salary:

    Up to £0.00 per annum

  • Contact:

    Carlos Costa

  • Contact email:

    carlos.costa@morson.com

  • Job ref:

    162016CCO_1562579546

  • Published:

    2 months ago

  • Expiry date:

    2019-08-05

  • Start date:

    01/07/2019

Responsibility
* Lead the IT operation project and be the main interface towards clients served by the Managed Service
* Accountable and Owner of the Project's P/L
* Over-all lead to ensure that Huawei will meet all contractual agreements.
* Mentoring and coaching on all direct reports.
* Owner on all communication with customer C-level executives.
* Accountable for establishing and managing foundations and capabilities for effective, sustainable service delivery across the region, covering: operations/processes, human resources, financials across the following functional areas: pursuit support, transition management, ongoing delivery, offering / delivery / technology management
* Accountable for planning and delivery of projects/deals to plan
* To setup the required operation teams, functions and flows in the O&M phase of the MS project to achieve the delivery target according to the service quality (SLA/KPI) and operational efficiency requirement
* To constantly access and minimize the risk of project by examining the changes in market, customer, technology, equipment, environment and staff

Profession Requirement
* 20 years Cross-functional understanding/experience of service delivery in an outsourcing context - i.e., understanding of finance, HR, sales, implementation, operations, etc. and how they work together.
* Proven track record and demonstrate successful in IT Outsourcing management and operations experience.
* Proven track record on C-level communication.
* Strong operational management skills - min 10 years of work experience in service environment, preferably in an outsourcing context, with experience setting up and running regional operations (such as helpdesk, delivery centers)
* Experience leading/working in regional/global teams
* Strong leadership skills - high level of drive, initiative assertive good communication skills - across all levels
* Have the service concept and attitude and strong capability in decision-making, organization, planning, analytical, communication and management
* Strong analytical and problem solving skills
* Experience in, and ability to bridge, strategy and operations
* Experience and knowledge in delivering ICT services and right spectrum of outsourcing offerings.
* Experience in Matrix organization.
* Exceptional ability to motivate and recognize people skills
* Experience in ITO project as the PD/DPD role

General Competencies
* Language:Fluent in written and spoken in French and English
* Human
 Excellent knowledge and skills in Leadership.
 Result oriented with good skills in leading and motivating people and conscious of responsibility.
 Flexible and responsive to changing work patterns and demands.
 Excellent communications and presentation skills. Ability to communicate effectively on an executive level
 Highly developed consultative skills
 Performance driven
* Business competence
 Excellent Business understanding skills
 Excellent Financial understanding
 Good knowledge in use of IT business system & solutions.
 Customer Orientation with good understanding of Indonesia Market service providers / operators Business requirements.
 Negotiation experience