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  • Location

    Doncaster, South Yorkshire

  • Sector:

    Aerospace and Defence

  • Job type:


  • Salary:

    £33000 - £36000 per annum

  • Contact:

    Courtney Allister

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Start date:




To schedule and coordinate aircraft maintenance, modifications, and service bulletin/letter compliance including air frame, avionics, and engines for service centres


  1. Schedules aircraft operators into the service center for maintenance, modifications, and service bulletin/letter compliance (Includes airframe, avionics, and engines)
  2. Based upon services requested by the customer, coordinates with parts department to pre-order known required parts and service bulletin kits. Also, pre-arranges outside services with vendors to ensure all requested work can be accomplished within the schedule pre-arranged with the customer. Needs to cross reference CESCOM, and other aircraft information on arrival to ensure all known inspections and maintenance is planned or customer is made aware
  3. Develops cost estimates to accomplish inspections, modifications, after market installations, and service bulletins
  4. Develops reference system to provide retrievable information regarding labor hours, parts cost, etc., regarding frequently quoted services, bulletins, and modifications
  5. Keeps current on revisions to inspection requirements, changes in parts prices (particularly service bulletins) warranty status of scheduled aircraft/bulletins, revisions to FAR's and other data that could affect price quotes or customer "down time"
  6. Maintains a current customer file on S2K (schedule 2000) to include: customer name, account number, contacts, phone numbers, address, aircraft unit, serial, and registration number
  7. Markets the center's service capabilities to new customers with the center's market area
  8. Conducts a thorough repeatable analysis of the customers Cescom report, additional customer requests, service bulletins, air worthiness directives and provides detailed schedule options with lead-times and downtime so the customer can make an informed decision. Includes all UAD and DEMO aircraft
  9. Prepares necessary documents into package prior to the customer's arrival and presents them to service center management for customer debrief
  10. Prepares a weekly maintenance schedule (with a two week window) for distribution to all departments within the center while maintaining an accurate schedule.
  11. Attends PCF and the weekly crew chief/supervisory meeting, prepared to discuss pre-arranged services, parts/kit availability and other factors that influence the customer's due-out schedule
  12. Coordinates and/or issues PCF (project coordination forms) for special projects such as modifications, engineering issues
  13. Keeps current knowledge of the quality inspection requirements that could affect a work scope maintenance event or the ability of the service center to work on a scheduled aircraft
  14. 1 Responds to customer request and concerns in a timely and professional manner
  15. Verify that work requested falls within the financial credit limit of the customer's account and provides alternate options if it does not
  16. Daily manages the capabilities of the shop as to not overload or under utilise resources Must ensure daily effective communication with Manager, CSR, TSR, Mechanic Leads, Avionic Leads, and others that support aircraft arrival, maintenance and departure to ensure customer satisfaction
  17. Involves him or herself in the daily decision process of maintenance within Bay assigned and coordination with other Bay schedulers to ensure an accurate schedule