Order Book Administrator

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The key responsibilities include:
* To expedite overdue order lines with the supply chain teams such as supply locations and distribution centres.
* To replenish the distribution centres to ensure product availability in line with the provided guidelines and rules.
* To allocate stock to customers' orders.
* To manage and trigger emergency shipments.
* To liaise with internal departments and resolve any customer requests and enquiries in a timely manner.
* To support other Customer Care roles if required/requested.