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Operational Support

  • Location: Glasgow
  • Salary: £11.11 - 11.11 per hour
  • Job Type:Contract

Posted about 1 month ago

  • Sector: Administration
  • Contact: Robbie Cockburn
  • Contact Email: Robbie.Cockburn@morson.com
  • Contact Phone: 01324 666888
  • Duration: Ongoing
  • Start Date: ASAP
  • Expiry Date: 21 June 2022
  • Job Ref: 205151RCO

Our client Scottish Power based in Glasgow are currently recruiting for a Customer Service Administrator on a long term contract.

This would be a great opportunity for an enthusiastic individual looking to start a career within the utilities industry and get their foot in the door with a leading company.

For this role, the ideal candidate will have good communication skills and Advanced Microsoft Excel skills all other training will be provided

Duties
• The role is to provide admin support within the Smart Metering role out project.
• Providing excellent customer service to Customers, Energy Supplier and Meter Operators including customer enquiries and complaints.
• Data Input - Updating and use of various internal systems (training will be provided)
• Production and delivery of reports and management information within agreed timescales
• Liaison with external service partners and other business areas
• Contribute as an effective team member of Smart Operations team.

Skills
• PC literate – MS Word,, PowerPoint etc
• Excel knowledge
• Adaptability, flexibility, motivated and positive attitude
• Excellent communication skills with individuals at all levels
• Strong customer focus.
• Ability to produce consistently high volumes of accurate work and work under pressure
• Ability to work both on own and as part of a team
• Ability to take personal ownership of, and resolve, project issues
• Aptitude to learn any required additional IT skills