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NOC-Back Office Transmission CTN engineer (Huawei or Nokia

  • Location

    South Africa, South Africa

  • Sector:

    Telecoms

  • Job type:

    Contract

  • Salary:

    Up to £0.00 per annum

  • Contact:

    Phil Johnson

  • Contact email:

    Phil.Johnson@morson.com

  • Job ref:

    162105PJ_1559287059

  • Published:

    26 days ago

  • Duration:

    6 Months

  • Expiry date:

    2019-06-07

  • Start date:

    27/05/2019

  • Client:

    #

Desired profile or Job Knowledge:

Engineering Graduate in Telecommunication.
Relevant experience in fixed network operation or maintenance, 3 years or above NOC/GNOC BO experience is a must.
Higher level Skill/knowledge and operation experience on Huawei CTN or Nokia CTN (IPRAN)
Skill or Knowledge:
Operation-maintenance, troubleshooting or configuration of Huawei or Nokia IP Transmission network elements like ATN series, CX series or Nokia AL72&77 series, etc.

Product

Huawei CTN: ATN905/ATN910/ATN950/CX-2/CX-8
Nokia CTN: AL7210, AL 7705, AL7750

Process or Quality:

Knowledge of various processes used in Network Operations will be added advantage.

Soft Skills:

- Analytical skills like logical thinking, problem solving or handling assignments are mandatory.
- Strong responsibility for work.
- Fluency in English Language oral and written communication skills are must.

Responsibilities:

* Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
* Fault management on all NEs and follow up with support in case of escalated cases.
* Node Health Checks
* Analysis of Network performance issues
* Implement network changes as per the CR process
* Support new Network node integration's and Acceptance.
* Ensure current license and software versions are suitable for the present network requirement.
* Able to verify and execute the plan provided by planning team.
* Capacity management and reporting in case of possible breach in capacity.
* Liaise with 3rd Party Suppliers / Vendors for resolution of the Faults / Problems needing vendor support.
* Validating and maintaining the Known Error Database (KEDB) for Transmission Nodes.
* Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA).