MS Dynamics 365 Developer and Administrator

  • Location

    London, England

  • Sector:

    IT and Digital

  • Job type:


  • Salary:

    £350.00 - £415.00 per day

  • Contact:

    Alex McQuade

  • Contact email:


  • Job ref:


  • Published:

    9 months ago

  • Duration:

    12 Months

  • Expiry date:


  • Start date:


  • Client:


CRM, Developer, MS 365, Dynamics, Administrator, Support, Manage, Technical, Product Owner


To provide technical leadership across the Dynamics 365 platform

* Support the users in the day to day usage of Dynamics 365
* Take technical leadership of the Dynamics 365 platform and work with the Product Owner to deliver required capabilities.
* Review software upgrades and patching and complete deployment testing
* Install applications and configure environments for use in development, testing and production
* Manage the change control management process of future changes, releases, updates and enhancements of the MS Dynamics CRM system
* Collaborate with developers, integrators, and business partners for system enhancements/upgrades
* Play a key role as a Microsoft Dynamics technical expert and system administrator.
* Assist the Product Owner to plan and prioritise feature backlog and development for the product
* Work closely with Product Management to create and maintain a product backlog according to business value
* Work with others during Major Incidents to ensure that IT services are maintained and usable

Previous experience
* Track record managing and doing small change of Dynamics CRM/365
* Experience on large projects and/or large consultations
* Experience working with large CRM databases


  • Ability to configure and customise Dynamics 365 CRM
  • Create/amend business process flows, actions and work-flows, new entities
  • Knowledge of security roles, business units, teams and adding users
  • Ability to gather requirements and build the processes into CRM
  • Understanding CRM Marketing campaigns
  • CRM reporting capabilities
  • Knowledge of CRM Data management
  • CRM Queue management