Lock Keeper

  • Location

    Docklands, London

  • Sector:

    Building, Construction and Infrastructure

  • Job type:


  • Salary:

    Up to £12.72 per hour + Inclusive of holiday pay

  • Contact:

    Carrisa Armstrong

  • Contact email:


  • Job ref:


  • Published:

    5 months ago

  • Duration:

    3 MONTHS

  • Expiry date:


  • Start date:


Our client one of the UK's largest charities, that maintain 2,000 miles of historic canals, rivers, docks and reservoirs, along with museums, archives and the country's third largest collection of protected historic buildings - preserving them for future generations.

Have currently got a fantastic opportunity to join their team in the Docklands area as a Seasonal Waterway Lock Keeper to provide support during their busy boating period for 15 weeks.

The post holder will be required to work an annualised hour's system which includes working any 5 days out of 7 including statutory holidays. Seasonal employees will work to an annualised hour's rota, details of which will be discussed at interview.

The role involves promoting a safe and secure customer experience on the waterways and delivering the general works programme in order to enhance the reputation of the network as a valued national asset and supporting Trust's aims to improve safety and increase the number of people using the waterways whilst protecting the heritage and integrity of the inland waterway network.

As a Seasonal Lock Keeper you will also contribute to the maintenance, conservation and improvement of the business unit's waterway network for local communities and visitors to enjoy

The Role:

  • Comply with the Trusts Health & Safety policy and defined standards, report incidents, accidents and near misses. Complete point of work risk assessments and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc) is appropriate for the task.
  • Working outside, ensure that the customer experience is maximised by providing outstanding levels of customer service in accordance with defined standards and promote the Trust by maintaining a professional approach at all times.
  • Undertake water control duties including the operation of structures eg locks and bridges in a safe manner to ensure that customers are not hindered in their visit to the waterway.
  • Undertake key duties associated with the maintenance of the waterway and waterside eg towpath litter removal, towpath and access repairs.
  • Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken.
  • Provide a first response for any emergencies/incidents that may occur within the waterway.
  • Support asset inspections. Identify and report any structure failures, breaches, damage or pollution incidents to Operations Supervisor or Engineers.
  • Using appropriate basic plant (having achieved the correct CAATs competencies), undertake vegetation management activities to ensure that customers have a positive and pleasant experience whilst using the waterways. Ensure that all basic plant is maintained and operated in a safe and effective manner.
  • Where a vacancy arises, participate where agreed in the standby rota in order to support delivery of customer service to defined standards and reaction to emergency situations.


  • Experience of working within relevant environment eg customer service.
  • Basic literacy and numeracy skills.
  • Relevant heritage and environmental awareness eg awareness of effects of invasive vegetation on heritage
  • Valid driving licence appropriate for vehicle to be driven.
  • SAP experience - Desirable.