L&D Business Partner

  • Location

    Surbiton, Surrey

  • Sector:


  • Job type:


  • Salary:

    £34000 - £36000 per annum

  • Contact:

    Vital Bristol Technology

  • Contact email:


  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Start date:


  • Client:


Our client is an integrated facilities management services who provide the solutions, support, and facilities management services. They are currently recruiting for an L&D Business Partner to be based from our Surbiton office. This is to cover maternity leave.

Working hours: 09:00 - 17:00

Job Purpose:

Supporting the L&D manager by providing a professional resource to the L&D function including management of the Apprenticeship Levy programmes and DAS account, design and delivery of face-to-face and web-based sessions. Providing support to apprentices and graduates including regular reviews with line managers and mentors.

Monitoring, analysing and reporting on course evaluations and feedback, conducting learning needs analysis, working to L&D strategy to ensure department output is aligned to HR and business strategy.

Principle Accountabilities:


  • Delivery of face-to-face and web-based sessions and workshops including Line Manager Inductions, HR processes and supporting on Recruitment workshops
  • Presenting to management teams and rolling out annual L&D roadshows across business


  • Advising line managers and staff on content and suitability of all programmes including apprenticeships and vocational qualifications
  • Working with L&D manager to identify needs, develop and manage development programmes

Training Course Management:

  • Sourcing and working with external training providers and colleges to identify and optimise levy funded programmes available to the business
  • Programme manage Graduate Scheme
  • Set up process and train line managers to deliver induction of new staff
  • Liaise with apprentice and vocational training providers and consultants to ensure programme administration and course delivery needs are met
  • Regularly review learner progress and report to L&D manager
  • Provide support at learning events/workshops as required

Course Materials:

  • Creation, review and maintenance of training materials

Online Learning Platforms

  • Creating new modules to support face to face learning, both pre and post course
  • Ownership of all HR modules, including updating and amending as required
  • Supporting business with new module requirements
  • Monitoring and reporting on mandatory course statistics
  • Working with HRBPs, HRSSC and Recruitment Department to maintain and update employee training course profiles

Budget Management:

  • Supporting of L&D administrators to ensure monthly recharging is accurate and timely

Finance, Analysis and Reporting:

  • Regular analysis of evaluations to determine improvements to programme content
  • Providing statistics for monthly HR and end of year reports

Training Projects:

  • Work with the L&D manager and operational teams to create and maintain training plans by business unit and functional departments as required
  • Work with HRBPs and line managers to help identify skills gaps for TUPEd employees and assist L&D manager to find training solutions to close skills gaps
  • Assist in the creation of learning and development course material and other resources
  • Ensuring L&D promotional materials are kept up to date
  • Liaise with H&S and Compliance staff to ensure that close collaboration and coordination exists between all functions
  • Business-partnering with operational colleagues to identify learning needs, promote L&D initiatives and working alongside HR, BD and mobilisation teams to engage with new starters
  • Provide support at learning and corporate events/workshops as required

Person Specification:

  • An L&D practitioner with at least 3 years experience, preferably gained working in an FM or related business environment
  • Experience in delivering face to face and web-based training sessions
  • Level 5 CIPD qualification or equivalent preferred
  • Strong project management skills
  • Highly capable and confident presentation skills
  • Ability and confident to work well with all levels
  • Advanced Microsoft Word, Excel and PowerPoint skills essential

Personal Competencies:

  • The ability to quickly identify business unit needs
  • Good analytical skills and the ability to detect trends and patterns
  • The tenacity and determination to see projects and initiatives through to successful conclusion
  • Self-starter with good personal organisational and project management skills
  • The ability to develop positive working relationships with Directors and other senior management team members
  • Confident and outward going with an obvious ability to gain confidence of senior management
  • The energy and infectious enthusiasm to engage with people quickly
  • The drive, determination and tenacity to manage others with regard to completing vocational qualifications
  • A self-starter, comfortable working without constant day to day management
  • Good influencing and strong communication skills are essential

Other factors:

  • The position will require the jobholder to travel on a UK wide basis as required to meet the demands of the role.
  • Full, clean driving licence is essential


  • 25 days annual leave
  • Company pension scheme
  • Family friendly benefits

If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.