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Junior Infrastructure Support Analyst

  • Location:

    Cheltenham, Gloucestershire

  • Job type:

    Permanent

  • Sector:

    IT Support

  • Salary:

    £17000 - £22000 per annum

  • Contact:

    Jonathan Worthington

  • Contact email:

    Jonathan.Worthington@morson.com

  • Job ref:

    146193JWN_1531465182

  • Published:

    8 days ago

  • Expiry date:

    2018-08-10

  • Client:

    Morson International

IT/Infrastructure Support Engineer

Cheltenham

£17-22k DOE

IT / Infrastructure / Support / Analyst / Engineer / Windows / Server / Network / Firewall / Cheltenham / Gloucestershire

Morson International is pleased to offer the position of Infrastructure Support Engineer on behalf of our market leading client.

The Role:

This is not your usual 1st line Support/Analyst role, with little to no ticketing to be taken care of you will work in a proactive, not reactive environment where you will maintain and upgrade a variety of technologies across the businesses infrastructure.

One of the ongoing tasks will be to create and maintain a robust knowledge base which will include step by step troubleshooting guides for all employees to follow, ultimately reducing the number of calls to the Service Desk.

The Person:

To be successful in this position, you will be an enthusiastic person with a 'can-do attitude' with the want and desire to continually expand your knowledge of IT Infrastructure. Along with this you will have a knowledge of the below technologies:

Windows - Operating Systems and Servers

Networks - Switches / Routers / Firewalls etc.

Understanding for virtualisation/cloud technologies