£17000 - £20000 per annum
2 months ago
IT/Infrastructure Support Engineer
IT / Infrastructure / Support / Analyst / Engineer / Windows / Server / Network / Firewall / Cheltenham / Gloucestershire
Morson International is pleased to offer the position of Infrastructure Support Engineer on behalf of our market leading client.
This is not your usual 1st line Support/Analyst role, with little to no ticketing to be taken care of you will work in a proactive, not reactive environment where you will maintain and upgrade a variety of technologies across the businesses infrastructure.
One of the ongoing tasks will be to create and maintain a robust knowledge base which will include step by step troubleshooting guides for all employees to follow, ultimately reducing the number of calls to the Service Desk.
To be successful in this position, you will be an enthusiastic person with a 'can-do attitude' with the want and desire to continually expand your knowledge of IT Infrastructure. Along with this you will have a knowledge of the below technologies:
Windows - Operating Systems and Servers
Networks - Switches / Routers / Firewalls etc.
Understanding for virtualisation/cloud technologies