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IT Web Support Engineer

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  • Location

    Manchester, Greater Manchester

  • Sector:

    IT and Digital

  • Job type:

    Permanent

  • Salary:

    £25000 - £28000 per annum

  • Contact:

    Alex Beddows

  • Contact email:

    Alex.Beddows@morson.com

  • Job ref:

    171385ABE_1578590784

  • Published:

    7 months ago

  • Expiry date:

    2020-02-06

  • Start date:

    ASAP

I am working with Manchester United Football Club who are on the lookout for an IT Support Engineer to support their web, application, mobile and social platforms.

This role will consist of providing 1st and 2nd line support for issues around Manchester United Digital and broadcast platforms. If any issues arise on the application, website or Manchester United TV then you would triage, process the faults through the ticketing system, manage the flow of tickets to resolution, manage incidents, ascertain levels of seriousness, report on the incident.

This is a chance to work for one of the biggest football clubs in the world and to get an understanding of the work that has to be completed in the background to ensure the functionality of the whole media platforms.

They are on the lookout for someone who has experience in an IT Support position or familiar with web applications who is able to collaborate across cross-functional departments.