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IT Support Engineer

  • Location

    Oxfordshire, England

  • Sector:

    Infrastructure and Support

  • Job type:

    Contract

  • Salary:

    £150 - £200.00 per day

  • Contact:

    Alex McQuade

  • Contact email:

    Alex.Mcquade@morson.com

  • Job ref:

    149517ALX_1549965020

  • Published:

    8 days ago

  • Duration:

    8 Weeks

  • Expiry date:

    2019-02-14

  • Start date:

    24/09/2018

  • Client:

    #

2nd LINE SUPPORT ENGINEER

Past Experience
- Experienced IT Infrastructure management specialist
- Experienced in providing technical Level 2 IT Support (mostly COTS and in-house applications)
- More than 5 years of relevant working experience
- Max pay rate: 200 £/d

Main technologies
- Windows server
- VMWare
- Oracle database (administration only, no programming)

Main activities
- Install IT equipment
- Install standard Applications and Software
- Monitor the day-to-day operations and take appropriate action, communication and escalation
- 2nd level support, following call from Help-desk, for operations issues
- Perform basic troubleshooting
- Execute documented maintenance tasks
- Technical support, according to the planned activities, including
-System administration of the operating system, database management and application using built in interfaces in accordance with client procedures
-Software support activities, including re-installation and configuration of operating system, database and application software
-Troubleshooting as first level of support: registering the query if it cannot be resolved to be escalated to the next level of support,

Extras
CANDIDATE MUST LIVE WITHIN 45 MIN COMMUTE FROM BRIZE NORTON DUE TO ON CALL DUTIES

CANDIDATE MUST BE ELIGIBLE FOR SC CLEARANCE