IT Service Desk Analyst - ITIL - Knutsford - £22-26,000

  • Location

    Knutsford, Cheshire

  • Sector:

    Infrastructure and Support

  • Job type:


  • Salary:

    £22000 - £26000.00 per annum + Amazing benefits

  • Contact:

    David Dinan

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Start date:


  • Client:


We are seeking Service Desk Analyst with strong communication and problem-solving skills, with a passion for serving customers and ensuring that their objectives are met. This is a global organisation with real opportunity to develop your skills.

You'll need

  • Experience working in a fast-paced Service Desk (Help Desk) role or similar
  • Strong communication, stakeholder and relationship management capabilities
  • A proven track record of delivering high quality outcomes in high pressure environments under tight timeframes
  • Experience supporting Windows desktop operating systems Windows 7 & 10
  • Microsoft Exchange 2013 / Office 365
  • Basic Networking protocols TCP/IP (Desirable)
  • A positive and enthusiastic individual with a desire to innovate and improve.
  • Expertise across multiple ITSM toolsets
  • Exposure to Microsoft Server 2008/2012 or 2016 is highly beneficial
  • ITIL Foundation and experience leading/managing teams is high desirable

A fantastic salary of up to £26,000 plus amazing benefits is on offer

IT Support Technician, 1st/2nd Line IT Helpdesk Service Desk Analyst, 1st line support, Microsoft, Windows, Active Directory, ITSM, Call Logging, Exchange, Office 365, Networks, Software, Permanent, Cheshire, IT Support Engineer, 1st/2nd Line Support Engineer, Knutsford, Cheshire