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IT Service Desk Analyst - Doncaster - £19-22,000 + Benefits

  • Location

    Doncaster, South Yorkshire

  • Sector:

    IT Support

  • Job type:

    Permanent

  • Salary:

    £19000.00 - £22000.00 per annum

  • Contact:

    David Dinan

  • Contact email:

    David.Dinan@morson.com

  • Job ref:

    146314DAD_1530616289

  • Published:

    4 months ago

  • Expiry date:

    2018-07-10

  • Start date:

    ASAP

  • Client:

    #

Your main responsibilities as a Service Desk Engineer (Analyst / Technician (Windows, Desktop Server, Exchange, Office 365, , LAN, MSP, Managed Services, ITIL) will be to support users on 1st and some- 2nd line queries (depending on experience) via desktop, phone, remote and email. You will be an excellent communicator who has customer relationship building.

The Service Desk Engineer / Analyst / Technician (Windows, Desktop, Exchange, Office 365, Networking, LAN, WAN, MSP, Managed Services, ITIL Service Desk Analyst) will be a natural problem solver who wants to join a company with a wide variety of technologies. In line with this, the company offer mentorship opportunities with a view for you to progress within.

Role Requirements (desirable, but not essential)

  • Windows 7/8/10
  • Active Directory
  • Microsoft Exchange, Office 365
  • Basic LAN,WAN
  • Citrix Exposure is a bonus
  • Remote Support Tools
  • ITIL Processes, Incident Response

This is not a 'business as usual' role as the flat structure of the organisation will give you exposure to complex Networks, Virtual / Cloud Environments and hardware. You'll need a full clean driving licence and have the ability to pass DBS clearance.

Apply immediately, interviewing now!