IT Administrator 1st Line

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  • Location

    Hemel Hempstead, Hertfordshire

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  • Contact:

    Jack Lynch

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  • Published:

    11 months ago

  • Duration:

    6 months

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IT Administrator - 1st Line - MS Office

Morson International currently have a contract opening for an IT Administrator to assist the existing team with a computer/hardware replacement project providing a central IT & Admin service.

This is an opportunity to utilise all of your 1st Line support skills in a faced paced energetic environment in which all of your skills will be tested.


  • 1st line technical support queries for users receiving their replacement computer
  • Triaging 1st line queries and resolving or escalating
  • 1st line queries include tasks such as add printers, restore favourites, diagnose connectivity issues, deploy packaged software
  • The administration tasks for processing replacements
  • Appropriate completion of the required forms
  • Confirming deliveries and collections
  • Updating of records in Asset system

The ideal candidate must have the following skills:

  • Good IT knowledge
  • Strong MS Office Skills
  • Methodical, accurate and strong record keeping skills
  • Patient and hardworking

Please get in touch asap for immediate interviews!