Manchester, Greater Manchester
4 months ago
The Enhanced Operations Team (EOT) Operator is responsible for the the delivery of inventory/asset demands including generation, receipt, validation, AOG and Critical requirement prioritisation, solution, process and progression of demand through the system to achieve contractual requirements. This includes all tooling and equipment necessary. Coordinate the resolution of issues and priority parts including alternative parts/solutions via integrated functional solutions. Uses information and applies a level of operational analysis to aid demand management and achieve contractual requirements.
Identify any capability or capacity issues and work with the Demand Management Specialist to ensure resolution where practical, or escalation, as appropriate.
Interface with platform maintenance & upgrade operations to ensure that appropriate and timely demands are placed on, and responded to by the supply chain. Including the presentation of material supplied to maintenance in appropriate formats and timescales. The management of calibrated items through the timely return to industry and return serviceable of assets ensuring testing/tooling capability is not compromised.
Carry out the demand validation process, Identify any issues specification, source or process and work with the Demand Management Specialist to ensure resolution where practical, or escalation, as appropriate.
Carry out the priority management process to meet customer/contract critical demand. Ensure any trends are identified and escalated, as appropriate.
Carry out the reporting/metrication capability in order to articulate and manage Demand Management performance. Ensure any trends are identified and escalated, as appropriate.
Mentoring the QAF staff as they join the MOB Organisation from the Qatar Technical Institute