Up to £12.50 per hour
8 months ago
HR Administrator; Chester; £12.50/hr PAYE; Contract
Working for our client based near Chester, we are looking for an HR Administrator to work as part of a team responsible for a broad range of activities received from internal stakeholders, whilst adhering to Service Level Agreements.
To provide customer-focused support to UK-based colleagues on the telephone and via e-mail on a broad range of HR administration such as flexible benefits, payslips and company credit cards.
To produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor's reports and mortgage/rental applications.
KEY ACCOUNTABILITIES & ACTIVITIES
Complete transactions in relation to all HR administration activities, for example references and solicitors letters
Handle customer queries either via telephone or e-mail.
Produce documents through mail merge for internal mail shots and divisional correspondence
Support the internal change request process by conducting end to end system testing.
Manage all aspects of the relationship with the external e-payslip provider.
Maintain e-pay tool and provide first line of support when dealing with stakeholder queries.
Maintain and improve processes utilised within the team.
Provide first level support to all clients on the flexible benefits platform.
Support and deliver all other HR administration requests, as required.
Good knowledge of administrative processes within an office environment.
Customer focused and results orientated, with a logical approach to completing tasks.
Organisational and planning skills are essential to this role.
Be able to work using own initiative and develop effective solutions to problems
Must be a team player and proactively assist other team members when needed
Have a strong 'personal branding' and demonstrate a 'can-do' attitude in all areas
Ability to work under pressure to agreed deadlines
Work with minimum supervision, self-motivated
Excellent interpersonal skills, be well organised and have a flexible approach
Committed to support continuous improvements
EXPERIENCE & KNOWLEDGE
Experience of working in a busy office environment and performing a broad range of administrative duties
Proven customer service experience both verbal and written.
Working knowledge of Microsoft Office, or G Suite, especially word processing and spreadsheet applications.
Good standard of academic education and/or relevant vocational training
Morson is acting as a recruitment business in relation to this vacancy