Helpdesk Technician - Service Desk Analyst

  • Location

    Birmingham, West Midlands

  • Sector:

    Infrastructure and Support

  • Job type:


  • Salary:

    Up to £12.00 per hour

  • Contact:

    Michael Ingham

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Duration:

    12 Weeks

  • Expiry date:


  • Start date:


Helpdesk - Service Desk - IT Support - Windows - Microsoft - Active Directory - Networks - WAN - LAN.

Initial 3 month contract opportunity for a Helpdesk/Service Desk Analyst to be based in Birmingham.

You will have previous experience of working on a Help Desk supporting a complex IT environment.

Excellent knowledge in Microsoft Products such as:

  • Windows 95/98
  • Windows NT/2000/XP/7
  • Microsoft Office 97/2000/XP (Word, Excel, Outlook

Experienced in the use of all modules of the Microsoft Office Professional

Knowledge of user administration in a Windows NT/Active Directory environment

Knowledge of LAN and WAN concepts, including firewall concepts and TCP/IP.

Experience in e-mail operations based on Microsoft Exchange

Knowledge of Citrix / Terminal server environment

Knowledge of Internet and Intranet concepts