HelpDesk Administrator

  • Location

    Eastleigh, Hampshire

  • Sector:


  • Job type:


  • Salary:

    Up to £9.50 per hour

  • Contact:

    Vital Bristol Technology

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Duration:

    2 Months

  • Expiry date:


  • Start date:


  • Client:


Our client is an integrated facilities management services who provide the solutions, support, and facilities management services. They are currently looking for a HelpDesk Administrator to start ASAP until 3rd May.

Job purpose

· Life safe systems and statutory inspections completedas per the legal compliance and SLA/KPI required times

· Changing status on open jobs, chasing subcontractorfor both delivery dates for parts and service completion sheets and updatingcustomers as required.

· Ensure that Job statuses are changed from waiting tobe scheduled to scheduled.

· Process and job on the in house finance system to enable invoicing

· Support and work with the scheduling team

· Coordinate faults, , communicate with customers.

· Review all paperwork received from engineers and raisefollow on or new jobs for any sheets for further action.

· Ensure meet the contractual KPI's and SLA's

· Any other duties as requested by the Management or Supervisor within reason to suit the changing needs of the business.

Hours: 8.00- 17.00

Pay Rate: £9.50

Length of Job: ASAP - 03/05/2019

If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly.