Forward Operations Manager

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  • Location


  • Sector:

    Maintenance, Repair and Overhaul (MRO)

  • Job type:


  • Salary:

    Additional Benefits

  • Contact:

    Gemma Mason

  • Contact email:


  • Job ref:


  • Published:

    2 months ago

  • Expiry date:


  • Client:


The Forward Operations Manager will provide support to, and be responsible for the coordination of the administrative resources in support of the Flight Operations and the Flight Line.

May hold a Letter of Delegation from the Head of Aircraft Maintenance detailing accountabilities and responsibilities for the delivery of the Maintenance Service in accordance with the Maintenance Organisations Exposition, the associated procedures and the platforms approved data set.

Ensure that all tasked maintenance has been properly carried out in accordance with the Statement of Work, using the AMC documentation set as defined within the current Maintenance Organisation Exposition using the latest approved technical information.

Will hold accountability for the service delivery to the Head of Aircraft Maintenance in accordance with the Maintenance Plan. Responsible for schedule adherence, to the Maintenance plan. Progress reporting against delivery targets to the Head of Aircraft Maintenance.

Accountable for discharging the governance across the organisation that is required to ensure compliance with the Maintenance Organisations Exposition and associated AMC's. Assess and report on any non-compliances and the impact to the wider programme to the Head of Aircraft Maintenance.

Accountable for the shift and resource plans to ensure agreed delivery targets can be accomplished within the requirements of the regulatory framework by ensuring staff are sufficiently competent and approved for the maintenance tasks allocated to them within the shift plan.

Provides leadership and direction to team members, including Executives, through a formal assessment processes, demonstrating sound and comprehensive communication and people management skills. Grant task authorisations for working on an aircraft or components in accordance with AMC requirements. Accountable to ensure that currency and recency records are maintained, capturing experience and all technical training of maintenance personnel.

Managing the impact of the maintenance activity on the Service Safety Hazard.
Accountable for the provision of appropriate facilities, including Hanger, Workshop, Office and Storage areas.

Responsible for ensuring that the Head of Aircraft Maintenance is informed of any condition of an aircraft or aircraft component which could create a flight safety hazard.

Responsible for notifying the Part 145 Regulatory Approval Manager of any changes required to the Exposition.

Responsible for carrying out Certifying and Support staff interviews to ensure staff are competent to hold authorities and if content signing off their applications.

Expert leader at this level. Requires broad and in-depth product knowledge and a comprehensive understanding of the relationship with interfacing / contributory areas. Responsible for ensuring team compliance with the risk assessments and SHE policies and procedures.

Requires general product knowledge / competency within own technical / subject area and a basic knowledge of those elements in other areas. Awareness of how the team integrates with others in order to achieve the overall objectives of the area and demonstrates an understanding of the requirement for continuous improvement and its application.

Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering, or Military equivalent apprenticeship / qualifications.

Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent.

Min 5 years' experience in Military Aircraft Maintenance and Training Operations with at least 5years experience of Aircraft Maintenance Contracting, or Fleet Management, management experience in Business and Operational management.

6 months experience on type (in the last two years).

A comprehensive knowledge of Acceptable Means of Compliance documentation set.

Fully experienced and competent in hands-on Customer Support by providing a complete service in the context of maximising gain for the Company.

Strong people management and motivational skills.

Operational and business management, especially within the aircraft maintenance environment.