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Field engineer

  • Location: London, Greater London, England, United Kingdom
  • Salary: Rate on application per hour
  • Job Type:Contract

Posted 2 months ago

Field Engineer

The engineer will be responsible for onsite delivery of all aspects of contract obligations including.

  • Routine Service duties
  • Project engineering, Design & commissionin
  • Condition based & PPM maintenance
  • System improvements
  • Fault finding and system analysis
  • Documentation & administration
  • Call out response
  • Small works quotes
  • Energy advice
  • Customer liaison

Purpose of the role

  • Undertake Trend BMS maintenance support at customer sites, analyse & resolve engineering problems and carry out the site service requirements.
  • Undertake Trend BMS design and commissioning for small works and large projects.
  • Represent Trend by providing excellent customer service and high-quality engineering support.
  • Respond to customer requests for support or advice ensuring effective resolution of customer requirements or referring as appropriate.
  • Develop, maintain, and improve relationships with the customer by providing expert advice and acting as a specialist resource.
  • To work within a team of engineers to maintain and improve, productivity and efficiency whilst developing in a stable team-based environment
  • To seek and action all commercial opportunities through the issue of Small Works quotes

Key Result areas

  • Engineering solutions
  • Fault finding and problem-solving ability
  • Low customer service/maintenance backlog and due visits
  • Efficient & Effective on demand, call out /Commissioning resource activity
  • Commercial aptitude for customer development
  • Excellent customer satisfaction feedback

Person specification

  • Highly technically competent engineer
  • Organised and reliable with professional outlook
  • Willing to take ownership of customer relationships
  • Committed to resolving of customer queries, concerns & problems
  • Able to work mobile and out of hours when required
  • Confident communication skills

** A drug screening will be required on all successful candidates **

The role is based in London zones 1 -6. Travel will be to relevant client area in London and expenses can be paid for by Honeywell.