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Expenses Administrator

  • Location

    Preston, Lancashire

  • Sector:

    Administrator

  • Job type:

    Temporary

  • Salary:

    Up to £11.43 per hour

  • Contact:

    Vanessa Farrington

  • Contact email:

    vanessaf@morson.com

  • Job ref:

    170709VH_1574331781

  • Published:

    15 days ago

  • Duration:

    6 Months

  • Expiry date:

    2019-11-28

  • Start date:

    01/12/2019

  • Client:

    #

Expenses Administrator; location: Preston; 6-month contract; £11.43 per hr; 37 hours per week.

We are currently recruiting an expenses administrator to work with our client BAE Systems, at their Preston site

This role will support the wider Shared Services Line of Service team, undertaking a range of routine transactional duties utilising a good knowledge of their specific discipline and area of the business. This could include:
IT Systems
Systems and Processes
Operations
Supplier management
At this level the individual will typically have some experience in an operational transactional environment, and will have a focus on customer service. Tasks will be routine and subject to clearly defined procedures and guidelines

Duties
Undertake a range of operational and transactional tasks in a service environment that are routine in nature, following written and verbal instructions with precision.
Deliver excellent customer service.
Aid with query resolution by undertaking initial investigations into queries or discrepancies following set guidelines and principals.
Process documents and information received from a range of sources.
Be able to collate and extract data, and produce routine reports, schedules, and summaries.
Actively support the team in meeting KPIs and SLAs.
Be able to use processes and guidelines to solve straightforward problems.
Complete tasks delegated by team leader and/or supervisor or in line with a defined task list.
Complete training to ensure an understanding of all systems, processes and work instructions.
Ensure compliance with all internal functional and business policies, standards and controls, and any relevant legislation, e.g. GDPR.
Functional Knowledge:
The role holder will:
Have experience of undertaking routine tasks that are transactional, within a service provision environment.
Have an understanding of the applicable defined work processes and routines in subject area, and how to apply them.
Basic business systems experience.
Basic knowledge of Microsoft Office.
An awareness of functional governance requirements including any control frameworks.
An understanding of service excellence.

Business Expertise:
The role holder will:
Have a basic understanding of the lines of service and our customers.
Have a basic understanding of how their duties contribute to the work of the team and how this impacts the business.
Have a basic knowledge of how the team is organised
Problem Solving:
The role holder is required to:
Make straightforward judgements by selecting appropriate solution from defined guidelines.
Have an ability to understand when to escalate matters to colleagues or for senior input when appropriate.
Interpersonal Skills:
The role holder will require:
Excellent communication skills, both written and verbal.
Ability to work within a team.
A proactive approach to communicating with internal and external stakeholders.
Morson is acting as an employment business in relation to this vacancy




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