Up to £160.00 per day
3 months ago
ER Advisor; £160/day; Middlesex; Contract
We are looking for an Employee Relations Advisor to provide a comprehensive HR service to managers and employees through the delivery of employee relations advice, guidance and case management to the HR team.
Employee Relations focus including full cycle case management work in order to ensure the provision of a comprehensive service to managers.
Management of complex/high risk case management with escalation, where appropriate to ensure governance, guidance and consistency
Management of support to Business Unit Lead and HR Business Partners for complex/senior/high risk cases.
Support Lead and HR Business Partners in the development and deployment of ER and case management supporting policies, tools, guidelines and templates in order to ensure consistency of application across the division complying with the company approach.
Provision of ER and case management advice to managers.
Analysis of management information in support of the business decision making processes.
Engagement with Occupational Health in order to effectively manage absence cases.
Support Lead and HR Business Partners in delivering case management upskilling programme for line managers.
Engagement with trade unions as required.
Centralised tracking of cases in order to share best practice and to standardise processes where appropriate.
Supporting Performance Management process.
Other ad hoc duties, for example, projects and initiative support work
Work within established Company policies and procedures.
Protect our people and comply with the Company's Health and Safety policies and procedures at all times.
Protect the information assets of the Company and comply with the Company's Information Assurance policies and procedures at all times.
Promote company values and standards and exhibit appropriate behaviour in accordance with Company ethos.
Promote equality and diversity as part of the culture of the organisation.
Demonstrate safety, integrity & commitment at all time.
Carry out any other duties as and when necessary to meet the varying demands of the business and to satisfy customer needs.
Professional, customer orientated and flexible approach
Takes responsibility and demonstrates initiative
Able to diffuse customer conflict
Able to drive standards/improvements
Good verbal and written communication skills
Excellent organisational skills with the ability to prioritise effectively and deliver in a complex environment
Able to build rapport and maintain relationships
Excellent attention to detail with the ability to identify and rectify mistakes
A proactive approach with the ability to work well in a team
Extensive experience of delivering ER and case management advice
Demonstrable experience in delivering end-to-end case management delivery.
Demonstrable experience in the development of tools and guidance associated with ER and case management work.
Extensive knowledge of employment law, particularly as it relates to disciplinaries and grievances.
Experience of producing correspondence, reports and spreadsheets
Experience of managing issues effectively via telephone/email
Experience of working remotely / providing a support service remotely
Educated to degree level or equivalent relevant experience
Graduate CIPD qualified
Occasional UK travel and overnight stays
Morson is acting as a recruitment business in relation to this vacancy.