Dock Operative - Docklands

  • Location

    Docklands, London

  • Sector:

    Building, Construction and Infrastructure

  • Job type:


  • Salary:

    £12.00 - £14.00 per hour + Inclusive of holiday pay

  • Contact:

    Carrisa Armstrong

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Duration:

    Initial 3months

  • Expiry date:


  • Start date:


Our client is looking to recruit Dock Operatives to work in Docklands area on an initial 3-month contract.

The main duties of the role will be to join existing maintenance teams responsible for the upkeep and conservation of the Canal Network in and around the Docklands area.

Your daily tasks will vary and involve general maintenance, conservation and operational work as well as leading groups of volunteers to grow their ability to ensure the waterways are well maintained and welcoming to visitors.

Working within the Dock estate you will be responsible for operating key Trust assets ensuring all operations comply with the Competent Harbour Authority requirements along with providing relevant marine information to all dock users. Experience of working in an operational dock will be invaluable.

You must have Knowledge of asset operation and maintenance of seven key structures. This is critical in relation to water management and large vessel movement. These are unique skills to the Region, failure to understand and implement these skills could be potentially catastrophic both physically and reputationally. There is also a strong need for the individuals in post to be flexible in their working patterns using these skill sets to maintain the dock to a safe level, so a higher level of responsibility is to be adhered too. Key skills are required around towing large craft and plant within the dock which are skills that are not needed in other parts of the Region.

There are also a range of distinct operational assets, including significant flood control structures (Three Mills Lock, City Mill Lock, Carpenter's Rd Lock) having dual navigation functions.

The working hours are on a rota basis, working 5 days in 7 including weekends.


  • Working outside, ensuring that the visitor and customer experience is maximised by engaging with users to provide information and advice, listening to concerns and using this contact to develop programmes of work to better improve their experience. Acting as an ambassador for the Trust at all times.
  • Undertake the delivery of maintenance and operational tasks of the waterway and waterside to a high quality and safety standard eg towpath litter removal, towpath and access repairs
  • Leadership of volunteers in the delivery of tasks and activities to encourage greater use of the waterways.
  • Supervision of contract work to ensure the safety of visitors and the quality of works.
  • Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken
  • Undertake water control duties including the operation of structures e.g. locks and bridges in a safe manner to ensure that customers are not hindered in their visit to the waterway
  • Provide a first response for any emergencies/incidents that may occur within the waterway.
  • Support asset inspections. Identify and report any structure failures, breaches, damage or pollution incidents to Operations Supervisor or Engineers.
  • Promote responsible and considerate behaviour amongst all waterway users and visitors and display the Trust values and behaviours at all times


  • Experience of working with relevant environment eg customer service
  • Proven experience of delivering practical works to time and budget
  • Strong organisational skills e.g. work planning
  • Proven experience of working with and leading volunteers
  • Strong community engagement skills
  • Strong interpersonal, people management and communication skills
  • Strong experience of leading on health and safety compliance.
  • Valid driving licence appropriate for vehicle to be driven